Cloud Security Solutions Specialist
4 weeks ago
Cisco is seeking a Cloud Support Engineer to provide technical assistance and support automated tools and processes for our cloud security program.
Responsibilities- Respond to customer queries related to cloud security vulnerabilities and automated cloud security guardrails in a timely manner.
- Create and maintain technical documentation, including FAQs, troubleshooting guides, and knowledge base articles.
- Diagnose and resolve technical issues involving cloud platforms and security risks associated with using them.
- Monitor system performance and provide regular reports to management and customers regarding uptime, performance, and security metrics.
- Work closely with the Cloud Security Architecture and Services & Operations functions to support and operationalize the security tool set.
To be successful in this role, you will need:
- 3+ years of experience in a cloud support engineer role
- Bachelor's degree in cybersecurity, engineering, or a related field
- Experience with multiple cloud platforms such as AWS, GCP, Azure with in-depth understanding of their service offerings
- Experience with scripting and automation (Python, PowerShell, etc.) for cloud environments
- Excellent communication and presentation skills with the ability to speak to both business and technical audiences with brevity and clarity
Apart from the minimum qualifications, it would be great if you have:
- Knowledge of cybersecurity best practices for cloud environments
- Experience with SIEM solutions like Splunk
Cisco offers a competitive salary ranging from $120,000 to $180,000 per year, depending on your level of experience and qualifications.
The estimated salary for this position is based on national averages for similar roles within the industry. However, actual salaries may vary based on individual circumstances.
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