Field Service Engineer

1 week ago


Shanghai, Shanghai, China Valmet Full time

Job Responsibilities

Oversee the commissioning, initiation, adjustment, and enhancement of service projects, including installation of analyzers and control systems. Implement annual service agreements effectively. Conduct on-site troubleshooting to resolve issues. Provide training to customers on equipment and systems. Maintain and update a database for customer dissatisfaction. Assist in service sales initiatives. Collaborate with the operations team to ensure seamless service delivery. Support the service manager with updates on the installed base. Perform repairs on control systems as needed.

Job Requirements

Bachelor's degree in Electrical or Automation Engineering or a related field. Relevant experience in the automation or instrumentation sector, particularly in maintenance, service, or repair roles is advantageous. Proficient in both spoken and written English. Competent in computer applications such as Windows and Office Suite. Strong analytical and problem-solving skills, with the ability to work independently. Excellent communication skills for effective interaction with team members and clients. Willingness to travel as required. Experience in the paper or pulp manufacturing industry is a plus. Background in a foreign investment company is an added advantage.
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