Client Relationship Manager

1 month ago


Dongguan, Guangdong, China Paymentwall Full time
Key Responsibilities:
  • Engage closely with clients to ensure their accounts are configured with optimal payment solutions and pricing structures;
  • Directly assist clients in maximizing the use of various Paymentwall tools, addressing inquiries and fulfilling customer support requests;
  • Collaborate with internal departments such as Marketing, Sales, and Integration to provide clients with comprehensive information;
  • Foster strong personal connections with existing clients to aid them in achieving their financial objectives.
Qualifications:
  • Proficient in spoken and written English, exceeding CET6 level;
  • Acknowledge and adapt to foreign investment within a start-up culture;
  • Detail-oriented and meticulous, with a strong sense of accountability, demonstrating initiative and teamwork;
  • Excellent communication skills, quick learning ability, and a strong customer service mindset;
  • Competent in office applications and other relevant software;
  • Previous experience in a similar role and familiarity with the internet payment sector are advantageous.
Ideal Candidates:
  • Capable of engaging in serious discussions on technical topics;
  • Detail-focused, with a positive outlook and the ability to prioritize tasks effectively;
  • Driven by sales and results;
  • Proactive with a hands-on approach;
  • Able to collaborate with cross-functional teams and experienced in diverse environments;
  • Confident, approachable, and importantly, possesses a keen understanding of various business models and needs.
Benefits of Joining Paymentwall:

If you are looking to elevate your career in the payment sector, this opportunity is for you. We provide:

  • Competitive salary based on experience and skills;
  • Financial security;
  • Health insurance;
  • Personalized career development paths;
  • Paid time off;
  • Dynamic and innovative team environment;
  • Annual performance reviews;
  • Opportunities for business travel;
  • Corporate and social gatherings.


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