Client Relationship Manager

1 month ago


Dongguan, Guangdong, China Paymentwall Full time
Key Responsibilities:
  • Engage closely with clients to ensure their accounts are configured with optimal payment solutions and pricing strategies;
  • Directly assist clients in maximizing the use of various Paymentwall tools, addressing inquiries and fulfilling customer support requests;
  • Collaborate with internal departments such as Marketing, Sales, and Integration to provide clients with comprehensive information;
  • Establish and nurture strong personal connections with existing clients to help them achieve their financial objectives.
Qualifications:
  • Proficient in spoken and written English, exceeding CET6 standards;
  • Familiarity with foreign investment dynamics in startup environments;
  • Detail-oriented and diligent, with a strong sense of accountability and a proactive approach to teamwork;
  • Excellent communication skills, a quick learner, and a strong customer service orientation;
  • Competent in office applications and other relevant software;
  • Previous experience in a related role and familiarity with the internet payment sector are advantageous.
Ideal Candidates:
  • Capable of engaging in serious discussions on technical topics;
  • Detail-focused, with a positive outlook and the ability to prioritize tasks effectively;
  • Driven by sales and results;
  • Exhibits a proactive and hands-on approach;
  • Able to collaborate with cross-functional teams and has experience in diverse work environments;
  • Confident, approachable, and possesses a strong business acumen in understanding various business models and needs.
Benefits of Joining Paymentwall:

If you are looking to advance your career in the payment industry, this opportunity is for you. We provide:

  • Competitive salary based on experience and skills;
  • Financial security;
  • Health insurance;
  • Personalized career development paths;
  • Paid time off;
  • Dynamic work environment;
  • High-energy, international, and innovative team culture;
  • Annual performance reviews;
  • Opportunities for business travel;
  • Engaging corporate and social events.


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