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National Technical Application Specialist
2 months ago
We are seeking a highly skilled National Technical Application Specialist to join our team at Siemens Healthineers Ltd. This role will be responsible for delivering operation training for POC products to customers and business partners, as well as troubleshooting and complaint handling from an application perspective.
Key Responsibilities:- Deliver operation training for POC products to customers and business partners
- Carry out troubleshooting and complaint handling from an application perspective
- Fix incidents with optimized costs and quality
- Analyze common technical problems and summarize solutions and product data
- Develop or localize training materials and best practice experiences
- Communicate with in-company or ex-company experts to keep up-to-date technical skills or messages
- Achieve company, organizational, and personal goals to ensure business development
- At least 5 years of working experience with a proven good record in IVD Service, POC branch preferred
- Adequate IT knowledge, including basic network communication, server/client concept, SQL database concept, etc.
- Good command of computer skills and experience in using Microsoft Office applications
- Relevant and demonstrable knowledge of the market in which MED DX operates
- Bachelor's degree in technology (Medical Technology), laboratory Medical, major in Immunochemistry, Microbiology, Clinical Chemistry, Diagnostics
- Good command of English skill, CET-6 required
We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. We aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed.