Senior Seller Account Manager, SSR EU

6 months ago

Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon provides enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, Millions of sellers use this platform. Amazon is developing the infrastructure and systems aggressively to support this growth around the world. Multi-functional and efficient systems can support merchants to self-service-register as Amazon sellers cross Amazon global marketplace, and sellers can succeed under support from our expertise.
Amazon is looking for a smart and ambitious SSR Online Seller Consultant to join its China team based in Shanghai, prefer to have online business and category management experience.
The objective of the SSR Online Seller Consultant is to deliver business growth and maximize revenue generation by providing Amazon service to sellers like launching sellers to use FBA on Amazon's global third party marketplace. You will analyze traffic and sales data to identify opportunities to help sellers succeed on the marketplace.

Your superior communication, organizational and technical skills will enable you to operate in a fast-moving and sometimes ambiguous environment, where you will have the autonomy to take full control and responsibility for achieving our business objectives. This role provides many opportunities to develop original ideas, approaches, and solutions in a competitive and fast-moving environment.

Main Responsibilities

Ø Learn about Amazon’s cross border e-commerce business, provide suggestions to help the targeting sellers' business growth in Amazon.
Ø Assist with leadership and PM team on overall strategy, road-map and deliverable.
Ø Work with marketplace sellers to drive the feature adoption rate to drive the customer experience on Amazon
Ø Review and monitor Seller performance, provide consulting for Seller to grow their business.
Ø Applies Sellers insights to adjust value proposition to Sellers’ needs and objectives.
Ø Develop a thorough understanding of assigned product/industry category, including seasonality and marketplace business trends/events, and continually monitor competitor/industry developments
Ø Show super strong competency in delivering result, bias for actions, dive deep, ownership, earn trust and customer obsession

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience
- Ø 5+ years’ successful track records of Account Management or Program Management experience in e-commerce/retail industry Ø Proficiency in Excel and/or other data analysis tools Ø Fluency in Mandarin and English is required Ø Ability to think strategically and creatively while executing methodically with high attention to detail, operational excellence and ability to multi-task Ø Team player with strong persuasion skills able to drive consensus across multiple stakeholders Ø Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels Ø Good analytical skills. Demonstrated ability to interpret data and make business recommendations Ø Genuine and intense customer focus Ø Desire to work in a fast-paced, challenging environment Fun to work with

PREFERRED QUALIFICATIONS

- Ø Oversea working experience or MBA are preferred Ø Strong data analysis skills Ø Flexibility to work across multiple time-zones in multiple languages

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