Executive Housekeeper I

6 months ago

Guangzhou, China Marriott International Full time

JOB SUMMARY

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guestroom maintenance needs.

• Supervises the property general cleaning schedule.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.

• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.

• Supports and supervises an effective inspection program for all guestrooms and public space.

• Communicates areas that need attention to staff and follows up to ensure understanding.

• Ensures all employees have proper supplies, equipment and uniforms.

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.

• Strives to improve service performance.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.

• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.

• Ensures employees understand expectations and parameters.

• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

• Observes service behaviors of employees and provides feedback to individuals.

• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

  • Executive Housekeeper

    3 weeks ago

    Guangzhou, Guangdong, China Marriott International Full time

    Job Summary:The Executive Housekeeper at Marriott International is responsible for overseeing the daily operations of the hotel's housekeeping department. This includes managing staff, ensuring guest rooms are clean and well-maintained, and implementing effective cleaning schedules.Key Responsibilities:• Supervise and direct housekeeping staff to ensure...

  • Housekeeping Operations Manager

    4 weeks ago

    Guangzhou, Guangdong, China Marriott International Full time

    Job SummaryOversee the management of housekeeping functions and staff to ensure that guest rooms, public spaces, and associate areas are clean and well-maintained. This includes managing housekeeping, recreation, and laundry operations, as well as directing and working with the team to execute all housekeeping operations effectively.Candidate...

  • Guest Services Associate I

    3 weeks ago

    Guangzhou, Guangdong, China Marriott International Full time

    Job SummaryWe are seeking a skilled Guest Services Associate I to join our team at Marriott International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProcess guest check-ins, check-outs, room assignments,...

  • Therapeutic Specialist I

    3 weeks ago

    Guangzhou, Guangdong, China Gilead Sciences Full time

    Job Title: Therapeutic Specialist IJob Summary:We are seeking a highly motivated and experienced Therapeutic Specialist I to join our team at Gilead Sciences. The successful candidate will be responsible for promoting our innovative therapies and providing exceptional customer service to healthcare professionals.Key Responsibilities:Develop and execute...

  • Executive Sales Professional

    3 days ago

    Guangzhou, Guangdong, China dentsu Full time

    Job Title: Executive Sales ProfessionalAbout Us:Dentsu is a leading global media and digital marketing communications company.Job Summary:We are seeking an experienced Executive Sales Professional to join our team. In this role, you will support the Account Director in planning and account handling, manage the sales team, and monitor their workload....

  • Technical Sales Account Manager for E&I Lithography Business

    2 weeks ago

    Guangzhou, Guangdong, China Dupont Full time

    At DuPont, we strive to empower innovation by providing essential materials and solutions. We are currently seeking a skilled Technical Sales Account Manager to manage key accounts and grow business in South China for our E&I Lithography business.Key Responsibilities:Develop and execute sales strategies to drive business growth and market share...

  • Site Engagement and Alliance Manager I/II

    6 months ago

    Guangzhou Shi, China AstraZeneca Full time

    The Site Engagement and Alliance Manager I (SEAL Manager I) is the focal point of contact on strategic partnership collaborations between AZ R&D internal partners and key regional institutions/sites. It will coordinate with other roles and functions that will interface with key sites, thereby, streamlining AZ-site communication and ensuring productive...

  • 服务总监 Dir-Services II

    6 months ago

    Guangzhou, China Marriott International Full time

    JOB SUMMARY Manages housekeeping functions and staff to validate that property guest rooms, public space and associate areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to...

  • Business Development Manager for South China

    3 days ago

    Guangzhou, Guangdong, China Nouryon Full time

    Nouryon, a global leader in the chemical industry, is seeking an experienced Business Development Manager to join our team in south China. In this role, you will be responsible for driving business growth and developing new opportunities in the household and industrial cleaning sectors.About NouryonWe are a dynamic and innovative company that provides...

  • Sales and Marketing Specialist

    2 weeks ago

    Guangzhou, Guangdong, China Atlas Copco Full time

    About the Job:Linghein (Shanghai) Gas Technologies Co., Ltd, headquartered in Shanghai, specializes in the sales and distribution of oil-injected screw compressors below kW.The company has built a strong sales and service organization, backed by an extensive distributor network in China.Key Responsibilities:Develop and execute sales strategies to drive...

  • Account Manager HC

    1 month ago

    Guangzhou, Guangdong, China Nouryon Full time

    About the RoleThis is a key position responsible for driving business growth and development in south China, focusing on the I&I and household markets. The successful candidate will manage a portfolio of clients and market segments, developing new business opportunities and executing business plans.Key ResponsibilitiesDevelop and grow household and I&I...

  • Senior General Business Sales Executive

    6 months ago

    Guangzhou, China SAP Full time

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Senior Brand Growth Strategist

    3 days ago

    Guangzhou, Guangdong, China AirAsia Full time

    Job Title: Senior Brand Growth StrategistAbout the Role:We are seeking an experienced Senior Brand Growth Strategist to join our team at AirAsia.Job Description:The ideal candidate will be a marketing leader with a proven track record of driving business growth through innovative strategies and campaigns. The role involves designing and executing...

  • Regional Medical Advisor

    3 weeks ago

    Guangzhou, Guangdong, China Pfizer Full time

    Main ResponsibilitiesPfizer is seeking a highly skilled Regional Medical Advisor to maximize the value of our products for Chinese patients and healthcare professionals. This role will involve developing key opinion leader management strategies, establishing regional platforms and channels with academic organizations, and providing professional medical...

  • Quality Inspector I

    6 months ago

    Guangzhou, China Hubell Full time

    Job Overview Reporting to QA Manager, implement daily inspection at office or at supplier on-site, and support QA manager to do documentation of inspection data base, based in Guangdong Guangzhou. QA Execution 1.Inspect FAI sample at Guangzhou office or on-site at supplier, such as dimension test, VSWR test, hardness test, tensile test, yield...

  • Senior Business Development Manager

    3 weeks ago

    Guangzhou, Guangdong, China Nouryon Full time

    At Nouryon, we're driven by a shared passion to create innovative and sustainable solutions for our customers. We're looking for a skilled Senior Business Development Manager to join our team of Changemakers and support the growth of our business in south China.About the RoleThe Senior Business Development Manager will be responsible for developing and...

  • Senior Automation Test Engineer for Wealth Management Systems

    1 day ago

    Guangzhou, Guangdong, China DBS Bank Full time

    Role Summary:Avaloq Automation Tester is a senior role that requires expertise in UI and API testing, as well as experience with automation testing languages such as Java or Python. The ideal candidate will have a solid understanding of software testing strategy, methodology, and practices.Job Description:DBS Bank is seeking an experienced Automation Test...

  • Optical Performance Specialist

    3 days ago

    Guangzhou, Guangdong, China TÜV Rheinland Full time

    Company OverviewTÜV Rheinland is a leading international testing and certification service provider.About the JobWe are seeking an experienced Optical Performance Specialist to join our team in . This role involves performing optical performance testing for display products, including low blue light testing, flicker free testing, color uniformity tests, and...

  • Assistant I, Agency Support

    7 months ago

    Guangzhou, China AIA Full time

    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. So if you believe in inspiring a better future, read on. About the Role Responsible for providing operational support to distribution channel(s) to ensure smooth execution of the sales processes • Develop and implement policies and procedures...

  • Global Strategy Leader

    3 days ago

    Guangzhou, Guangdong, China International Flavors & Fragrances Full time

    Job OverviewA highly skilled and experienced professional is sought after to lead the development and execution of strategic initiatives in Great China. As a key member of our team, you will be responsible for driving business growth, identifying opportunities, and collaborating with cross-functional teams to achieve our company's mid to long-term goals.The...