Business Ops Program Manager, CN Paid Service

5 months ago


Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon Marketplace Paid Service's mission is to be the preferred choice and trusted partner for Sellers in marrying Amazon solutions across multiple key domains with their growth trajectory, and the frontier in understanding Seller needs to help Amazon global products and services become better and scale to more Sellers.

We are seeking a talented, insightful, and proven successful Program Manager to support Global Selling team in Asia, with stakeholder teams worldwide across various functions. The ideal candidate should be strong in analytical skills, structural thinking, can identify solutions that drive big and long-term impact and influence stakeholders to see the solutions through.
Above all, they should demonstrate a high level of ownership, as they would contribute to Selling Partner experience on the Amazon platform.

Key job responsibilities
- Improve Selling Partners satisfaction with Paid Service issue resolution based on in-depth, data-driven analysis.
- Design, develop, and track the effectiveness of offerings that meet the needs of Selling Partners, continuously validating and improving their experience and business growth.
- Independently drive projects from end to end to deliver results, working with multiple stakeholders.
- Identify, assess, and improve the optimal cost to serve in order to ensure profitability and sustainability while meeting Selling Partners requirements.

- Establish and maintain strong relationship and trust with stakeholders across function to seek collaboration, gain support and provide updates
- Operates in an autonomous fashion and seeks leadership input / guidance on decisions impacting the broader business.

BASIC QUALIFICATIONS

- - 5-8 years’ experience in Sales Operation/Program management, or Consulting
- - Ability to deal with ambiguity, to breakdown complex issue structurally, and to dive deep independently on broad scope issues
- - Superior analytical skills. Demonstrated ability to acquire/interpret data and make business recommendations
- - Demonstrated ability to work in a cross-functional and international environment, to lead by influence and earn trust at all levels
- - Outstanding verbal and written communication and collaboration skills in Chinese and English

PREFERRED QUALIFICATIONS

- - Individuals with demonstrated ability to project manage, influence, and succeed across a multi-dimensional large internal organization are preferred.
- - MBA from top tier school
- - Ability to thrive in an ambiguous environment

  • Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    CN Paid Services supports CN Selling Partners (SPs) with account management and enhances SPX via a suite of unified offerings across US/EU/JP marketplaces. Our vision is to be the preferred choice for CN Sellers during their Amazon journey to expand their businesses globally. We collaborate cross teams to lead paid products and to enhance CN paid seller...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    About the RoleCN Paid Services supports CN Selling Partners (SPs) with account management and enhances SPX via a suite of unified offerings across US/EU/JP marketplaces. Our vision is to be the preferred choice for CN Sellers during their Amazon journey to expand their businesses globally. We collaborate cross teams to lead paid products and to enhance CN...

  • Senior Program Manager

    6 months ago


    Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    The Selling Partner Trust and Store Integrity's (TSI) vision is that bad actors cannot operate in our store while selling partners start and grow their business without fear of disruption, such that customers and selling partners across the globe trust us, and have confidence in the integrity of Amazon’s store. We value individual expression, respect...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    About the RoleWe are seeking a highly skilled Business Operations Lead to accelerate China Sellers success on worldwide Amazon Marketplace. As a key member of our Paid Services team, you will be responsible for shaping and delivering our suite of Paid Service products and working closely with internal stakeholders and business teams to contribute to...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    Job OverviewAmazon (Shanghai) International Trading Company Limited - D64 is aggressively expanding its Amazon Paid Service strategy worldwide, seeking a seasoned Business Operation Team Lead to drive China Sellers' success on global Amazon Marketplace. This role offers an exciting opportunity to shape and deliver our suite of Paid Service products,...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    About the Role:Amazon Marketplace Paid Service aims to be the preferred choice and trusted partner for Sellers in marrying Amazon solutions with their growth trajectory. We are seeking a talented, insightful, and proven successful Program Manager to support Global Selling team in Asia, with stakeholder teams worldwide across various functions.The ideal...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling: The Marketplace business exists in 20 countries with a vision to offer customers Earth’s largest selection. CN New Seller Recruit (NSR) team aim to deliver on this vision by explore, inspire and empower quality CN new Sellers to launch and success on Amazon global marketplaces, with friction-free Seller experiences.[Key Job...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon Global Selling is a key initiative to achieve our vision to offer customers the Earth’s largest selection around the world. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10+ countries, adding millions of new products. More than 2 million...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon Global Selling: The Marketplace business exists in 20 countries with a vision to offer customers Earth’s largest selection. CN Existing Seller Management (ESM) team aim to deliver on this vision by explore, inspire and empower quality CN existing Sellers to adopt new programs and success on Amazon global marketplaces, with friction-free Seller...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    About the RoleWe are seeking a highly skilled Program Operations Manager to join our Paid Services Central Business Planning and Analytics team. As a key member of our team, you will be responsible for leading complex data content delivery across domains and championing new data tools and processes.Key ResponsibilitiesInitiate and lead Paid Services...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    About the RoleWe are seeking a talented and experienced Program Manager to support our Global Selling team in Asia, working closely with stakeholders worldwide across various functions. The ideal candidate should have strong analytical skills, structural thinking, and the ability to identify solutions that drive big and long-term impact.Key...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    Amazon is growing its Amazon Paid Service strategy aggressively around the world, we are looking for a Business Operation Team Lead to accelerate China Sellers success on worldwide Amazon Marketplace. You will have the exciting opportunity to shape and deliver our suite of Paid Service products and play a key role to work with multiple internal stakeholders...

  • Business Ops Manager

    5 months ago


    Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time

    Amazon strives to be the Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. The Asia Global Selling team acts as the primary interface between Amazon and our Selling partners. We obsess over providing world class support to Selling Partners selling on the Amazon. We strive to predict the...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    Job DescriptionWe are seeking a Strategic Program Director to lead our efforts in enhancing the seller experience across emerging markets. In this role, you will be responsible for developing and implementing strategic programs aimed at reducing friction and business disruptions for sellers operating in China.The ideal candidate will have a strong background...


  • Shanghai, Shanghai, China Lindberg CN Full time

    Customer Service OpportunityWe are seeking a dedicated Customer Consultant to join our dynamic customer service team in Shanghai. As part of our global Luxury Group, Lindberg CN is renowned for innovative design and unparalleled craftsmanship.This role will provide world-class customer service to carefully selected opticians in over 130 countries. Your main...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    We are looking for a results-driven team leader with business experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces; meanwhile deliver first-class level of consultancy services to customer satisfaction. The Account Team Manager will have experience building relationships with internal and external...


  • Shanghai, China Amazon (Shanghai) International Trading Co., Ltd. [Shenzhen Branch] Full time

    Amazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon’s 19 overseas stores, and supporting local sellers’...


  • Shanghai, Shanghai, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34 Full time

    About the RoleWe are seeking a highly skilled Senior Program Manager to join our team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) - C34. As a key member of our organization, you will be responsible for developing and implementing strategic programs to build trust with Sellers operating in emerging markets.Key ResponsibilitiesAssist...


  • Shanghai, Shanghai, China Lindberg CN Full time

    Company OverviewLINDBERG CN is a renowned international company in the Luxury Group, famous for innovative design and unparalleled craftsmanship.About UsWe value diversity and believe that it enriches the workplace. We are an Equal Opportunity Employer welcoming applications from all qualified candidates.The RoleAs a Customer Service Consultant, you will...


  • Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Paid Service's mission is to be the preferred choice and trusted partner for Sellers in marrying Amazon solutions across multiple key domains with their growth trajectory, and the frontier in understanding Seller needs to help Amazon global products and services become better and scale to more Sellers.We are seeking a talented, insightful, and proven...