Retail Sales Associate

5 days ago


Shanghai, China Vuori, Inc Full time
Job Description

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

Create an unforgettable customer experience

  • Forge lasting relationships with customers. 
  • Work with the sales team to ensure each customer receives the best service possible.
  • Greet customers in a timely, authentic and engaging manner.
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.

Be the business

  • Achieve sales goals in a team-based commission environment.
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer. 
  • Assist in the completion of projects while keeping the focus on customer experience.
  • Communicating inventory needs to support the business goal.  

Operations

  • Ensure the sales floor is stocked every evening. 
  • Collaborate with management in areas of inventory management. 
  • Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
  • Understand and execute cash control procedures including bank deposits, petty cash.
  • Assist in the implementation and maintenance of all merchandising/visual directives.
  • Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
  • Identify and communicate product concerns in a timely manner.

Qualifications

  • Must be available to work nights, weekends and holidays.
  • Must adhere to scheduled shifts with punctuality. 
  • Ability to develop relationships with customers and colleagues.  
  • Ability to positively and proactively handle customer concerns.  
  • Ability to prioritize multiple tasks in a fast-paced environment. 
  • Ability to quickly learn new procedures and processes. 
  • Strong organizational skills and follow through skills. 
  • Excellent communication and interpersonal skills. 
  • High level of ownership, accountability and initiative. 
  • Eager to develop new skills and responsive to feedback.


Additional Information

Pay Range: 

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)

All your information will be kept confidential according to EEO guidelines.


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