Customer Services Specialist, Retail

about the role Solve customer problems of IoT service - resolve issues promptly, recommend and implement ways of improving customer experience. Design solutions and identify and communicate how engineering/technical solutions can support the achievement of short- and long-term business goals. Develop repeatable methodology for...

Job Location: ​ShanghaiCompany descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with...

To act as an internal consultant and business partner with responsibility for investigating business needs and identifying options for improvement with Retail & Commercial IT applications. Be part of Retail & Commercial IT team, focus on in-store solutions and services to fulfil consumer experience innovation, help business growth, improve retail operation...

INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.  We aim to provide...

: Issue quotations for billable service based on online technical fault diagnosis and follow up until the customer makes a decision. Process non-billable service orders and do parts consumption after field service engineers complete service report. Confirm billable service information with customers and complete settlement with parts consumption in SAP...

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial...

Job DescriptionThe role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.Create an unforgettable customer experienceForge lasting relationships with customers. Work with the sales team to ensure each customer receives the...

Responsibilities Drive sales and ensure target achievement (online + offline business) Support Area Manager to set up the yearly business strategy for both offline doors and online business: sell-out, sell-in, inventory, rankings, competitor report, product/category performance, and budget. Ensure achievement of travel retail sales target (online +...

This role is responsible for Retail Outlet stores’ merchandising planning work from pre-season Buying/planning to in-season& post-season products Sell-through/Margin management. Collaborate with X-functional teams to make OTB plan, build assortment package, lead buying process, drive promotion strategy, and manage in-season products’ sell-through...

Are you passionate about delivering exceptional customer service and creating unforgettable retail experiences?Abercrombie & Fitch Stores is seeking a skilled Fashion Sales Associate to join our team in Beijing, China. As a key member of our sales floor team, you will play a vital role in driving sales growth, ensuring exceptional customer satisfaction, and...

Major Responsibilities: Communicate with Customer Service team and store logistics team in regards to order and delivery to the stores  Analyse stock situation in a systematic manner to identify needs for optimization  Support end of season stock movement Provide daily, weekly and monthly reporting to the Manager on different retail KPI ...

Job ID: CN Date posted: 05/06/ WHAT YOU'LL NEED TO HAVE Commercial business knowledge and cross-functional understanding of how IKEA operates. Good understanding of IKEAs strategic landscape and direction Good understanding of data science, new technologies, analytics and their wide ranging application in business context Good knowledge of...

Description How will you contribute? As an operational consultant, work together with Retail Director to settle a detail retail SOP and update detail policy according to retail guidelines. To optimize store stock management, ensure smooth routine store transfer & return. Support retail business: sales data analysis on business performance to...

Our Craft Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous...

工作职责描述Job Summary: 在上级管理人员的监管下，客服代表（CSR）是所有有关公司/客户问题、产品咨询和订单状态等事项的第一联系人。所有客服代表应以专业方式接待客户，通过向客户提供超出客户预期的服务，培养客户对公司的忠诚度。 Under general...

**Company Overview:**NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population.We enable customers to defy what's possible by combining unparalleled datasets, pioneering technology, and the industry's top talent to create insights...

About Amazon Web Services Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial...

Statut d'emploi: Permanent Type d'heures: À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première...

Job DescriptionAre you passionate about profitable and sustainable sales growth by delivering a world-class, premium branded in-store experience with end-to-end ownership of the consumer/shopper experience in China?We are looking for a Senior Director who has brand strength and elevated shopper/end-user experience as well as the ability to build a...

About OMPOMP is a dynamic and growing global company that empowers individuals to build rewarding careers. Our innovative approach to talent management supports personal development and fosters a culture of collaboration and entrepreneurship.We're seeking a highly skilled Customer Services Consultant to join our team. As an integral part of our customer...