Sales / Customer Service

2 weeks ago

Chongqing, China tesa Full time

What you will do

Strategy & Business Planning：

Deeply understand and execute the short-term to long-term sales strategy, to achieve the business goals & objectivesExecute and implement the annual sales plan based on the regional sales strategy individuallyTake initiative to develop the annual customer plan for assigned customersCultivate and maintain good relationship with internal key stakeholders (e.g. marketing, product management, production, R&D, customer service, supply chain and other supporting functions), cooperate with the team to delivery solutions and achieve business growthEnsure % compliance

Distributor Management：

Follow-up and achieve the annual sales target for assigned distributors to in line with the strategyDevelop and execute action plans to enable customers partners and distributors to achieve sales targetsMaintain strong business partner relationship with key distributors on comparable levelManage the claim negotiations from and towards customers within defined parameters based on supervisor's coach and guideSupport the team to complete the annual distributors evaluation, advice the appropriate distribution level setting-up based on business result, contribution and business growth potentialMonitor the performance of assigned distributors closely, implement and execute the action plan to improve the underperformance distributors

Key Account Management：

Support to develop the relevant customer strategy for assigned key accounts, implement the customer strategy based on the guidelineUpdate the sales pipeline in CRM system timelyGenerate customer visit report timely by using CRM tool and provide regular high/low lights as well as key customer intelligenceDrive business growth with assigned accounts, follow-up the customer-centricity account plan to develop new business through new applications, new projects and new products to increase business share in target key customersDeal with complaints as interface between internal stakeholders from function teams and external stakeholders (key customers, value chain partners, association, downstream players), give feedback and solutions to assigned customer on complains and inquiries timelyFollow-up the effective action plan to complete the key accounts’ annual contract negotiation for volume, price, and margin with supervisor's coach and guidance

Business Development：

Build-up strong business acumen and market intelligence to identify, analyze and monitor potential business growth opportunities, understand competitive factors to support the business growthUnderstand the unmet needs of assigned customers, transfer the potential needs to Marketing and Product Management team to develop new productsIdentify and advice the potential new partners/distributors based on market analysis to support business growthMonitor competitor activities and report potential infringements of tesa from competitors timelyIdentify sales/market potential, feedback to marketing or Product Management team to explore the potential solution for further business growth

What you will need

Education Background：

Bachelor Degree or above in chemical, business, economics or similar

Skills/Capabilities/Working Experience Requirement:

Min 3 years working experience in sales relevant, chemical industry working experience will be preferredStrong capability to communicate, cooperate and influence across teams and functionsGood skills in stakeholder and customer managementStrong learning ability and agility, good business acumenGood problem-solving skills, can identify the problems and analyze the root reason in area and present clearlyStrong willingness to grow and step out of comfortable zone with own initiativesStrong willingness and ownership to achieve business growth and goals & objectivesGood capability to work well under pressureHighly self-motivating, open minded and diligent attitude

Languages, Certificates and Skills：

Chinese with fluency in Mandarin is a mustWorkable English communication skill in written and oral

Other Requirements：

Business travel is needed, should be flexible to travel frequently

What you can expect

At tesa, we create adhesive solutions that improve the work, products and lives of our customers.

How we do it? At tesa, we dare to create Therefore, we team up, we challenge ourselves and we set the pace. But we don’t just do that somehow. We act responsibly and always focus on our customers. Because only then we are able to achieve our goals and continuously improve our results.

We are an Equal Opportunity Employer and regard diversity as important for our long-term success. We expressly reject all forms of direct and indirect discrimination. All qualified applicants will be equally considered for employment regardless of their national origin, background, personal preferences and believes.

By applying you consent for the use of your resume for future opportunities within tesa.

If you want to find out more about tesa please visit us on our corporate web-page and social media.Attractive remuneration（allowance, supplementary provident fund）International work experience, cross-departmental career opportunitiesFlexible working cultureTraining and development program tailored to your needsExciting and varied corporate activities

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