Executive Lounge Agent 行政楼层接待员

4 months ago


Dongguan Shi, China Marriott International Full time

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



  • Shen Yang Shi, China Hilton Full time

    行政总厨 Executive Chef( Job Number: HOT0AGWI) Work Locations :Conrad ShenyangShenyang110000 如果您欣赏全球旅行对世界的影响,您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿,我们永远不会忘记我们在这里的初衷:取悦我们的客人、团队成员和业主。  ...


  • Guang Zhou Shi, China Hilton Full time

    Front Desk Service Agent 前台接待( Job Number: HOT0A1CM) Work Locations :Conrad GuangzhouDongfeng RoadGuangdong ProvinceGuangzhou510000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...


  • Dongguan Shi, China Marriott International Full time

    JOB SUMMARY Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all...


  • Suzhou Shi, China Page Executive Full time

    About Our Client 我们的客户是一家在创新药领域具有卓越声誉和实力的全球企业,致力于研发、生产和销售创新药物,为全球患者提供安全、有效的治疗方案。为进一步扩大中国市场影响力,提升业务规模,现诚邀有志之士加盟,共同开创美好未来。 Job Description...


  • Dongguan, Guangdong, China Marriott International Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Executive Floor Agent to join our team at Marriott International. As an Executive Floor Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesAssist staff with expediting problem payments and resolving...


  • Hang Zhou Shi, China Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Guang Zhou Shi, China Hilton Full time

    Reservation Agent 预订文员( Job Number: HOT0A1CK) Work Locations :Conrad GuangzhouDongfeng RoadGuangdong ProvinceGuangzhou510000 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions...


  • Changsha Shi, China Page Executive Full time

    千亿规模新材料市场领跑企业良好的业务发展态势与扎实的实业基地 About Our Client 头-部制造业转型技术型民营集团企业。创始人董事长与CEO均具备爱惜将才的理念与气度,且具备高度一致的企业战略发展合作理念。 Job Description 战略规划与执行: -...


  • Hangzhou Shi, China Page Executive Full time

    医疗领域创新型企业,有全球化布局企业发展新阶段的核心高管,业财型CFO About Our Client...


  • Shen Yang Shi, China Hilton Full time

    餐饮部总监 Director of Food & Beverage( Job Number: HOT0AHD6) Work Locations :Conrad ShenyangShenyang110000 如果您欣赏全球旅行对世界的影响,您可能就是我们正在寻找的希尔顿团队成员。因为在希尔顿,我们永远不会忘记我们在这里的初衷:取悦我们的客人、团队成员和业主。 ...

  • Director of Sales

    3 months ago


    Baoshan Shi, China Hyatt Corporation Full time

    Director of Sales & Marketing Grand Hyatt Grand Hyatt Xi'an CN - 61 - Xi%27anAdministrativeDirectorFull-timeReq ID: XIA001318Local Summary Administration 行政 nTo develop, implement, maximise, monitor and evaluate the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and...


  • Hefei Shi, China Shangri-La Full time

    We are looking for someone who: 我们正在寻找一位具备以下条件的候选人: 1、love the hotel industry. 2、At least 1 year experience in the same star level guest room management. 3、Familiar with the professional knowledge of the guest room department, skilled use of computers. 4, master familiar with the guest room management,...

  • BD Executive

    1 month ago


    Dongguan, China Bureau Veritas Group Full time

    岗位职责: 1. 完成公司分配的销售业绩; 2. 开发新客户,跟进并扩大现有的客户圈; 3. 负责处理客户投诉并与客服及工程师保持良好沟通; 4.在客户群体中推广BV的企业形象,提高客户满意度和忠诚度。 任职要求: 1.大专及以上学历; 2....


  • Hang Zhou Shi, China Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • IO Account Executive

    3 months ago


    Jinan Shi, China Bristol Myers Squibb Full time

    Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms...


  • Dongguan Shi, China Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...


  • Dongguan Shi, China Galderma Full time

    With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable...


  • Dongguan Shi, China Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Manager, Product

    4 months ago


    Dongguan Shi, China HARMAN International Full time

    A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the...

  • 品牌传播总监

    4 months ago


    Guangzhou Shi, China Page Executive Full time

    About Our Client 我们的客户是一家百亿规模的集团化企业,旗下业务包括健康产品,消费品,房地产,金融等板块 Job Description...