Manager, CN2MENA Account Manager Team, CN2MENA, CN Global Selling

2 weeks ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

We are in search of a proactive team leader with solid retail/e-commerce background to lead Chinese sellers in maximizing their presence and success in Amazon's Global marketplaces. The ideal candidate will be responsible for fostering a high-performing Account Manager team focused on delivering top-notch customer service.

The Account Manager should possess strong skills in building relationships with both internal and external partners, as well as a proven track record in achieving goals. Key responsibilities include providing post-sales support to sellers, managing key accounts, and implementing strategies to enhance business relationships.

Key job responsibilities:

  • Lead the team to expand seller offerings on Amazon and enhance their business profitability.
  • Optimize work processes, boost team productivity, and efficiency through innovation.
  • Recruit and nurture a skilled team.

Additionally, the role involves conducting in-depth analysis to address business performance issues, providing valuable seller feedback for product improvements, and influencing key stakeholders. The candidate should have the ability to identify growth opportunities, define goals, and implement best practices to drive operational excellence.

Leadership:

Become a recognized authority in establishing success metrics and understanding the evolving needs of major sellers. Maintain strong client relationships to ensure exceptional seller experience.

We have openings for candidates in Shanghai, CHN, and Shenzhen, CHN.

BASIC QUALIFICATIONS
  • Bachelor's degree
  • 5+ years of team management experience
  • Experience in data analysis and performance assessment
  • Ability to influence stakeholders and utilize analytical tools
  • Proficiency in sales processes, software, and communication skills (Chinese and English)
  • Strategic thinking, attention to detail, and ability to work cross-functionally
  • Proven track record in international environments, collaborative teamwork, and problem-solving
PREFERRED QUALIFICATIONS
  • Background in e-commerce/FMCG/consulting
  • International work experience
  • MBA is a plus


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