Sr Account Manager, Global Selling, SL TBAM

2 weeks ago

Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million sellers have been using this Marketplace service today.

Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area.

In this context, Amazon China Global Selling are looking for a results-driven individual with retail fashion experience to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces; meanwhile deliver first-class level of services to customer satisfaction.

The Sr Account Manager will have experience building relationships with internal and external stakeholders, and the ability to deliver results.

Provide primary post-sales general and/or technical support to third-party sellers. Manage relationships with key accounts and develop strategies to maximize these relationships. Responsible for monitoring and maintaining performance, and working with clients to improve performance. In addition, responsible for proactive monitoring of accounts to identify and address any issues that may impact revenue generation.

Must be focused on driving results, and work across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.

Key job responsibilities

Roles & Responsibilities:

  • Work with sellers to grow business and success on Amazon Stores.
- define category trends and opportunities, work on category development plan in terms of strategy, goal and tactics.

  • Keep finetune working process, improve productivity and efficiency by invent and simplify

Planning/Analysis:

  • Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.
  • Analyze category and territory trends, diagnose root cause of performance and create actionable plans for operational improvements.
  • Define the territories, opportunities, goals (Input/Output) and strategies within designated category.
  • Identify key business opportunities for the territory and manage toward a growth plan.
  • Implement account management best practices and SOPs into the business development framework.

Leadership:

  • Manage all aspects of the client relationship for highest standard of seller experience.
We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN

BASIC QUALIFICATIONS

  • 3+ years of digital advertising and client facing roles experience
  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS

  • 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
  • Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights

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