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Service Engineer-Pressure Management Industrial

4 months ago


Shanghai, Shanghai, China emerson Full time

Job Summary

Responsible for on-site service of steam valves and other products for Emerson Pressure Management Industrial, solving customer on-site problems, maintaining customer relationships, and contribute to steam LCS business growth through service capacity.

We value Customer Orientation, Continuous Learning, Team Working, Smooth Communication, and above all, the ability to finish task independently and efficiently.

In this Role, Your Responsibilities Will Be:

  • Responsible for steam product service for troubleshooting field issues, including failure analysis and field maintenance services at the customer site;
  • Field service, including Use Special Tools for Reconditioning and changing spare parts;
  • Conduct Site Walk Down (SWD) to verify the installed base, identify potential issues, and provide predictive maintenance solutions for customers;
  • Support customers STO plan and provide product service for STO involved products and contribute to steam LCS business growth
  • Help customers to conduct on-site installation and commissioning of steam products;
  • Conduct after-sales training and remote instruction to sales channel and customer operation team;
Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.For This Role, You Will Need:
  • College degree or above;
  • Good computer skills, proficient in word, excel, PPT;
  • At least three years of valve maintenance and service-related work experience;
  • Be able to travel frequently;
  • Occupational Health and safety acumen.
Preferred Qualifications that Set You Apart:
  • Import brand valve repair work experience is preferred;
  • Strong hands-on ability;
  • Teamwork spirit;
  • Good communication skills.
Our Offer To You:

By joining Emerson, you will be given the chance to create a difference through the work you do.

Emerson's compensation and benefits programs are crafted to be aggressive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to crafting a global workplace that supports diversity, equity, and embraces inclusion. We encourage foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain outstanding people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is important to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are steadfast in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, an inclusive and safe work environment, we aim to create an organization our people are proud to represent.