Inside Sales

2 weeks ago


Shanghai, Shanghai, China Atlas Copco Full time

Passionate individuals innovate outstanding solutions

Have you ever realized that the products we create play a crucial role in various sectors? These include electronics, healthcare research, sustainable energy, food processing, infrastructure, and more.

Our reach is vast Being a part of our team means engaging with cutting-edge technologies and revolutionary sustainable developments. With our culture of inclusivity and support, you'll find the encouragement and creativity to thrive.

At our company, your concepts are valued, and your learning is continuous. Are you keen on joining us?

Come aboard our quest for a brighter future.

About the Role

Key tasks and duties consist of, but are not restricted to:

  • Arrange, process, track, and monitor orders, ensuring pre-payments are made prior to delivery and handling invoicing as outlined in SAP.
  • Maintain and update the SAP/C4C database to ensure accuracy.
  • Manage and address claims promptly, investigating and taking necessary actions in a timely fashion.
  • Act as a liaison between sales teams and internal departments and service divisions (such as procurement, projects department/APC, service, and logistics) to expedite on-time delivery of customer orders.
  • Assist sales teams/marketing with sales support tasks or marketing activities.
  • Organize official contracts and other business paperwork, ensuring timely archiving of documents.
  • Engage with internal and external contacts professionally, addressing customer inquiries and emails promptly.
  • Carry out other miscellaneous assignments delegated by the team leader.

What You'll Receive from Us

Mission:

Provide efficient and precise administrative backing to the sales team.

Collaborate with colleagues to ensure seamless business operations.

What We Anticipate from You

Candidate Profile:

Education

  • Completion of a college degree

Experience

  • Minimum 3 years of experience in an administrative role at industrial product manufacturers or trading firms

Knowledge

  • Familiarity with SAP systems is a must. Experience in SAP logistics and order processing modules is advantageous.

Skills:

  • Proficient in using PCs and Excel
  • Excellent data analysis capabilities

Language Proficiency

  • Strong command of written and spoken English

Attributes

  • Customer-centric
  • Proactive
  • Analytical
  • Solution-oriented
  • Team player

Behavioral Traits

  • Attention to detail
  • Patience
  • Strong time management skills

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