Technical Product Support Specialist

1 month ago


Xi'an, Shaanxi, China Applied Materials Full time

Job Summary

Apply for a Technical Product Support role at Applied Materials, where you will provide systems support for engineering systems in applications or reliability labs. Collaborate with engineering owners on assigned projects, working with vendors and suppliers to ensure seamless execution.

Key Responsibilities

  • Act as a liaison between customers and factories, providing technical support and documentation to field engineers, technicians, and product support personnel.
  • Support Beta Site installations, operations, calibration, service, and testing of new hardware, software, or processes.
  • Present system performance data, including Uptime, MTBF, MTBI, Availability, equipment, and process parameters.
  • Contribute to the generation of documentation, such as CENs and BKMs, and create technical improvements, system upgrades, and support plans.

Requirements

  • Bachelor's Degree
  • 2-4 years of experience in a related field
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and interpersonal skills

What We Offer

  • Full-time position
  • Opportunity to work with a leading technology company
  • Competitive salary and benefits package


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