Ambitious Service Leader
1 month ago
About Four Seasons:
Four Seasons Hotels and Resorts is a global leader in luxury hospitality, driven by our passion to deliver exceptional experiences for our guests. Our team of dedicated professionals around the world is committed to providing personalized service, gourmet cuisine, and luxurious amenities that exceed expectations.
About the Location:
Located in the heart of Dalian, China, Four Seasons Hotel Dalian is situated in the Donggang CBD, offering stunning views of the city skyline. The hotel features six distinctive restaurants and bars, serving Chinese, Western, and Japanese cuisine, as well as a specialty bar and lobby lounge with panoramic views.
We are seeking a talented individual to join our team as a Service Leader. This role requires a high level of enthusiasm and a passion for delivering exceptional service to our guests. We offer a comprehensive training program to ensure our employees have the skills and knowledge to succeed in their roles.
Key Responsibilities:
- Serve guest needs by providing exceptional knowledge of food and beverage menu items and preparation methods.
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, responding urgently and appropriately to guest concerns and requests.
- Work harmoniously and professionally with co-workers and supervisors.
Preferred Skills and Qualifications:
- Vocational school education or equivalent education.
- Intermediate English ability.
We offer a competitive salary package, including an estimated annual salary of $50,000-$60,000, depending on experience. Other benefits include comprehensive health insurance, paid time off, and opportunities for career advancement.
At Four Seasons, we believe in creating a positive work environment that fosters growth, recognition, and rewards. We encourage our employees to behave consistently in a manner that demonstrates commitment to supportive teamwork, open communication, and ongoing enhancement of their skills and performance.
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