Global Service Support Expert

4 weeks ago


Dalian, Liaoning, China SAP Full time

About the SAP Internship Experience Program:

The SAP Internship Experience Program is a global, paid internship program that provides university students with opportunities to find purpose in their careers.

Our team offers a unique and enriching experience with cross-functional skills from virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

You'll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips. With our program, you can gain visibility and take your career to the next level.

We are looking for candidates who are team players with close cooperation with experts from all over the world. You will work together with other experts to guarantee service level agreements with SAP customers and ensure timely support services are provided to SAP customers based on issue urgency and process compliance.

Your primary responsibilities include working in a team, cooperating with experts worldwide, ensuring service level agreements with SAP customers, and providing timely support services based on issue urgency and process compliance.

Key Skills and Qualifications

  • Excellent English communication skills (written and oral)
  • Excellent diagnostic and technical analysis skills
  • Ability to work in teams of multicultural nature
  • Growth Mindset
  • Fast learner with IT affinity
  • Ability to assess, plan, and troubleshoot while collecting information about customer issues

Desired Subject Matter Knowledge

  • Databases (SAP HANA, Oracle, DB2, SQL Server, SQL Anywhere, ASE, MySQL, etc.)
  • Operating systems (Windows Server, Linux, AIX, etc.)
  • Object-oriented programming (Java, C++, ABAP, etc.) and programming logic
  • SAP Products & Solutions (SAP NetWeaver, SAP Business Suite, etc.)

 Meet Your Team:

We are a team with diverse generations and team members come from different backgrounds. We are inclusive of opinions and open to new ideas. We appreciate and respect the work done by each team member. We are a team like a 'Family' where we can openly share experiences with each other and feel safe asking for help when needed.

What You Bring:

We're looking for someone who takes initiative, perseveres, and stays curious. You enjoy working on meaningful innovative projects and are energized by lifelong learning.



  • Dalian, Liaoning, China SAP Full time

    About SAPSAP is a leader in enterprise software and cloud solutions, helping over 400,000 customers worldwide work more efficiently and make better decisions. As a global company with a strong commitment to innovation and customer satisfaction, we offer a unique opportunity for professionals like you to grow and develop your skills.At SAP, we believe that...


  • Dalian, Liaoning, China Wipro Full time

    Job DescriptionThis role is responsible for providing exceptional customer service and technical support to B2B users. The successful candidate will be the first point of contact for Wipro Service Desk, handling inquiries and resolving issues in a timely and efficient manner.Key Responsibilities:Respond to queries from clients via phone, email, and...

  • Finance Expert

    4 weeks ago


    Dalian, Liaoning, China Adidas Full time

    About the RoleWe are seeking a highly skilled Finance Expert to join our Global Business Services (GBS) team at Adidas. In this role, you will be responsible for ensuring the accurate and timely execution of key financial responsibilities in the GBS Center.


  • Dalian, Liaoning, China Albemarle Full time

    The Customer Service and Order Fulfillment Expert plays a key role in the Order to Cash department at Albemarle, driving customer satisfaction through effective order management. With strong problem-solving skills and excellent communication abilities, this role requires collaboration with internal and external teams to ensure seamless order fulfillment...

  • IT Support Specialist

    4 weeks ago


    Dalian, Liaoning, China Hewlett Packard Enterprise Full time

    About the RoleAs a Technical Support Engineer at Hewlett Packard Enterprise, you will provide top-notch remote technical assistance to customers for HPE servers, storage, and software. This is a fantastic opportunity to work with a leading technology company and develop your skills in server hardware and software.ResponsibilitiesProvide remote technical...


  • Dalian, Liaoning, China SAP Full time

    At SAP, we're expanding our team of experts who help customers navigate the complexities of cloud-based enterprise resource planning (ERP) systems.We're looking for a seasoned professional to join our Customer Onboarding Center, where you'll play a critical role in ensuring a seamless transition from sales to project execution. As an Onboarding Advisor,...

  • Senior SAP Consultant

    4 weeks ago


    Dalian, Liaoning, China Siemens Healthineers Ltd. Full time

    About the RoleAs a Senior SAP Consultant with Siemens Healthineers Ltd., you will play a pivotal role in optimizing logistics processes for our customers. With a focus on material logistics and returns, you will be responsible for delivering projects, enhancements, and support for SAP SD solutions.Key ResponsibilitiesProvide expert-level guidance and support...


  • Dalian, Liaoning, China Otis College of Art and Design Full time

    About the Role:Are you looking to join a truly global company that prioritizes talent, safety, and innovation?We are seeking a sales representative to join our team in China, reporting directly to the general manager of our regional office.The primary objective of this role is to drive sales growth through developing new customer relationships, focusing on...


  • Dalian, Liaoning, China adidas Full time

    Company Overviewadidas is a world-renowned sports apparel brand, seeking highly skilled professionals to join our Global Business Services team. We are currently looking for a motivated and detail-oriented Retail Accounting Specialist to support our financial operations.


  • Dalian, Liaoning, China WNS Full time

    About WNSWNS Global Services Inc. is a leading provider of business process management (BPM) solutions to clients across the globe.The company has over 44,000 professionals serving from 60 delivery centers in 16 countries worldwide.WNS China, established in 2012, offers a range of BPM services with a focus on languages such as Mandarin, Cantonese, and Thai.


  • Dalian, Liaoning, China SAP Full time

    We are seeking a seasoned SAP Technology Consultant to join our team in driving projects around technical services and SAP solutions operated by Enterprise Cloud Services.As a key member of our global operations community, you will work closely with clients and internal stakeholders to analyze business requirements, provide technical expertise, and ensure...

  • IT Support Specialist

    4 weeks ago


    Dalian, Liaoning, China WNS Full time

    Company OverviewWNS Global Services Inc. is a global leader in Business Process Management (BPM). With over 44,000 professionals serving across 60 delivery centers in 16 countries, the company offers business value to 400+ clients by combining operational excellence with deep domain expertise in key industry verticals.About WNS ChinaEstablished in 2012, WNS...


  • Dalian, Liaoning, China Stefanini Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Stefanini. The successful candidate will be responsible for providing exceptional customer support to clients in Japanese, utilizing strong communication and problem-solving skills.Responsibilities:Respond to technical inquiries and resolve issues efficiently, ensuring...


  • Dalian, Liaoning, China SAP Full time

    About the RoleWe are seeking a highly skilled Cloud ERP Onboarding Solutions Expert to join our team. As a key member of our organization, you will play a crucial role in delivering expert guidance and enablement to our SAP customers during their onboarding cycle.Key ResponsibilitiesManage a portfolio of accounts, overseeing customer onboarding,...


  • Dalian, Liaoning, China SAP Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at SAP. As a key member of our support organization, you will play a critical role in delivering exceptional customer experiences and driving business outcomes.Key Responsibilities:Provide technical support to customers and internal stakeholders via phone, email, and...


  • Dalian, Liaoning, China Wipro Full time

    Job OverviewThe Technical Support Specialist plays a crucial role in providing top-notch technical assistance to clients, ensuring seamless resolution of issues and maintaining exceptional customer satisfaction. This position requires strong problem-solving skills, attention to detail, and effective communication to deliver high-quality support...


  • Dalian, Liaoning, China EagleBurgmann Full time

    About EagleBurgmannWe are a leading company in the industry, and we're looking for a highly skilled Facilities Management Expert to join our team.Job DescriptionResponsibilities:Maintain and manage all aspects of our facilities, including construction, renovation, repairs, maintenance, and management to ensure smooth production and daily operations.Oversee...


  • Dalian, Liaoning, China Wipro Full time

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Production Agent, you will play a critical role in providing exceptional technical support to our clients, ensuring timely resolution of issues and exceeding process SLAs.


  • Dalian, Liaoning, China Otis College of Art and Design Full time

    About OtisOtis is a global industry leader in elevator and escalator manufacturing, installation, and service. With over 69,000 employees in more than 200 countries and territories, we move 2 billion people every day and maintain approximately 2.2 million customer units worldwide.Job DescriptionWe are seeking a Service Sales Representative to join our team...

  • Automation Expert

    1 month ago


    Dalian, Liaoning, China adidas Full time

    Role Overview:We are seeking an experienced Automation Expert to join our team at adidas. In this role, you will play a crucial part in enhancing our business processes through the development and maintenance of automation solutions.Key Responsibilities:Collaborate with business analysts and stakeholders to understand process requirements and contribute to...