Duty Manager

2 weeks ago


Shanghai, Shanghai, China Shangri-La Full time

We are seeking a highly skilled and experienced leader to join our team as a Duty Manager.

The ideal candidate will have a strong understanding of room operations and front desk procedures, as well as excellent communication and interpersonal skills.

Key responsibilities will include:

  • Leading a team of front desk staff to provide exceptional guest service
  • Ensuring seamless room operations and resolving any issues that may arise
  • Communicating effectively with guests and colleagues in English and the local language
  • Providing a warm and welcoming experience for international tourists
  • Collaborating with other departments to ensure a smooth and efficient hotel operation

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