Duty Manager

1 month ago


Shanghai, Shanghai, China Shangri-La Full time

We are seeking a skilled and experienced leader to join our team at Shangri-La.

Key Responsibilities:

  • Lead room operations with a focus on delivering exceptional guest experiences.
  • Manage front desk operations with a focus on efficiency and effectiveness.
  • Develop and maintain strong relationships with guests, particularly international tourists.
  • Communicate fluently in English and the local language, with a strong emphasis on written communication.
  • Bring a minimum of 2 years of experience in a similar capacity, preferably in a luxury hotel environment.
  • Possess excellent communication and interpersonal skills, with a strong ability to work with diverse teams.

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