Service Engineer
3 weeks ago
About this role
We are looking for a skilled Service Engineer to join our team in Wuhan. As a Service Engineer, you will be responsible for providing technical guidance on machine installation, starting up, and debugging. You will also provide maintenance training to customers after debugging.
Your responsibilities
- Provide technical guidance on machine installation, starting up, and debugging.
- Provide maintenance services, including annual maintenance, fault diagnosis, and emergency repair services, to ensure the machine runs smoothly.
- Write service work records, fault diagnosis reports, and annual service reports.
- Collect and provide customers with information on device operation, suggesting reasonable maintenance suggestions to ensure stable operation.
- Provide customers with energy-saving optimization schemes through airflow measurement and calculation.
- Participate in service engineer skill assessment and strive to learn professional skills and improve technical repair skills.
About you
- You should have a bachelor's degree or above in mechanical engineering or electrical engineering, with a preference for mechanical engineering.
- You should have at least 2 years of experience in air compressor or related equipment service, with a preference for experience in factory large equipment repair and sales after-sales service.
- You should have good manual operation skills and the ability to handle site faults independently.
- You should have excellent communication and expression skills.
- You should have an active work enthusiasm and high execution efficiency.
About us
- We provide systematic skill training, enhancing your professional knowledge and providing opportunities to learn new products, functions, and technologies.
- We provide multiple channels for learning resources, improving communication and expression skills.
- You can work independently, with strong flexibility and responsibility.
- You will work with high-skilled colleagues, with frequent opportunities for face-to-face communication and mutual learning.
- You will work closely with the service team, with flexible work arrangements.
- As a key position in the Atlas Copco group, you will face customers directly, conveying our service mission.
- We have a family-style corporate culture.
- You will have opportunities to develop your career in the Atlas Copco group.
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