Front Office Operations Manager
4 weeks ago
Job Overview
The Front Office Operations Manager plays a vital role in overseeing the daily operations of our front desk, ensuring seamless guest experiences and maximizing revenue.
About You
We're seeking a highly organized and detail-oriented individual with excellent communication skills to lead our front office team. As a seasoned professional, you'll be responsible for managing day-to-day operations, supervising staff, and implementing policies to drive business growth.
Key Responsibilities
Briefly, your key responsibilities will include:
- Managing front desk operations to ensure efficient check-in and check-out processes
- Supervising staff to maintain high standards of customer service and quality control
- Developing and implementing strategies to maximize revenue and occupancy rates
- Maintaining accurate records and reports to inform business decisions
- Collaborating with cross-functional teams to achieve business objectives
Requirements
To succeed in this role, you'll need:
- A minimum of 2 years of experience in a similar front office or hospitality management role
- Excellent leadership, communication, and problem-solving skills
- A degree in Hotel Management, Hospitality, or a related field (or equivalent experience)
What We Offer
In return for your hard work and dedication, we offer a competitive salary of $60,000 per year, plus benefits and opportunities for professional growth and development. If you're passionate about delivering exceptional guest experiences and driving business success, we'd love to hear from you
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