Chiller Service Specialist

7 days ago


Shanghai, Shanghai, China Johnson Controls Full time

Key Responsibilities:

  • Contribute to the enhancement of our diagnostic platform, providing support to the service division at Johnson Controls.
  • Improve client satisfaction and foster internal collaborations by comprehending the JCI HVAC Services framework and client requirements.
  • Be part of the HVAC Domain Service provider group to deliver specialized chiller services, collaborating with a diverse team of professionals.
  • Emphasize the integration of artificial intelligence and machine learning in future projects.
  • Independently perform maintenance and servicing of chillers, ensuring exceptional client satisfaction.

Approach:

  • Conduct OB CEP evaluations, analyze findings, and offer actionable insights.
  • Assess chillers' serviceability and provide feedback on the connected equipment portal.
  • Implement HVAC Domain guidelines for remote services and oversee compliance tasks.
  • Work in conjunction with global and local teams to diagnose intricate chiller issues and consult with clients.
  • Deliver training to field teams on chiller diagnostics and engage in platform improvements.

Qualifications:

  • Minimum of 5 years' experience in chiller diagnostics, maintenance, and repair.
  • Solid understanding of HVAC systems and building automation technologies.
  • Strong analytical skills and relevant industry certifications.
  • Excellent leadership, communication, and interpersonal abilities.
  • Willingness to travel occasionally and adapt to a dynamic work environment.

Preferred Skills:

  • Familiarity with computer and mobile applications.


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