Customer Engagement and Service Specialist

6 days ago


Shanghai, Shanghai, China ZEISS Group Full time

Position Overview:

The Sales and Service Operations Specialist plays a crucial role in ensuring seamless customer interactions and operational efficiency. This position involves managing sales processes and enhancing service delivery to meet customer needs effectively.

Key Responsibilities:

  • Facilitate sales operations to optimize customer engagement.
  • Support service teams in delivering exceptional customer experiences.
  • Analyze operational workflows to identify areas for improvement.

Qualifications:

The ideal candidate will possess strong analytical skills, a customer-centric mindset, and the ability to work collaboratively within a team environment.

Your ZEISS Recruiting Team:

Fan Wang (王璠), Xiaojun Yang (杨晓君)



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