Service Excellence Manager

POSITION OVERVIEW At Aman Group we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and...

About Aman GroupAman Group is a luxury lifestyle brand that creates world-class hotels, resorts, homes, experiences, and products that transform guests' and owners' perspectives and daily lives.We capitalize on our unique combination of world-class talent, unmatched design, and access to locations, cultures, and experiences few are privy to. Our 'Aman way of...

Job SummaryWe are seeking a highly skilled and experienced F&B Captain to join our team at Amanjena Marrakech. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests and ensuring that our restaurants meet the highest standards of luxury and excellence.Key ResponsibilitiesGuest Experience:...

Job SummaryWe are seeking a highly skilled and experienced F&B Captain to join our team at Amanjena Marrakech. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests and ensuring that our restaurants meet the highest standards of luxury and excellence.Key ResponsibilitiesGuest Experience:...

POSITION OVERVIEW This position is located at our property Amanjena Marrakech in Morocco. RESPONSIBILITIES To actively engage and excite the guests in all F&B areas, providing excellence of service, in adherance with luxury standards and Aman philosophy Ensure that you work to the best of your ability and set an example to other staff To notify...

Program OverviewAman Group is seeking talented individuals to join our 18-month custom and immersive Management Development Program, designed to cultivate the future leaders of our luxury lifestyle brand.Program StructureThe program journey begins with a 1-month period of immersion across all areas of the business, including operations, finance, HR, and...

JOB DESCRIPTION You will be part of our Customer Excellence team, adding your expertise + skills to the delivery of Customer + Operational Excellence. Your Role Your primary objective will be to organize + supervise the transport of all orders, ensuring a high level of customer excellence. Your role is to provide helpful information, answering questions...

Primary Purpose of Job (Job Summary) The Customer Operations Excellence team in China is being established to provide centralized administration essential for healthcare professional (HCP) and external expert (EE) engagement, facilitating the execution of external engagement initiatives. The leader of Customer Operations Excellence is accountable for...

Primary Purpose of Job (Job Summary) 主要工作目标（岗位简介） The China Customer Operation excellence is being set up with the objective to provide centralized administration required for HCP / EE engagement in China, supporting the delivery of external engagement program. The Customer Operation Excellence lead has responsibility for...

Job Description: Accountabilities:The Commercial Director Services (CDS) is dedicated to one or several Service Lines (among FHS, Airframe Services, Training Services, Digital Solutions)  and allocated to a specific region. The CDS is accountable for contributing and implementing the Global Account Strategies for her/his Service Line(s), advocating the...

The Service Rep 5 is an entry level position responsible for assisting with customer service inquiries and providing solutions based on client needs in coordination with the Customer Service function. The overall objective is to analyze the best course of action to resolve client issues.. Responsibilities: Assist with evaluating and resolving service...

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more...

Job Description: Responsibilities: Perform ‘Greet and Meet’ activities (attendance of flight transits) at Entry Into Service (EIS) of a new A/C type within a customer. Transfer technical know-how to Line Maintenance.Assist the airline with technical inquiries by identifying, analyzing, and proposing solutions to problems or asking for specific support...

The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of this role is to provide resolution to client inquiries while identifying cross sell opportunities. Responsibilities: Provide...

Management Trainee - Operations(Conrad Hangzhou)( Job Number: HOT0AUFN) Work Locations :Conrad Hangzhou228 Xinye RoadRaffles City Hangzhou, Jianggan DistrictHangzhou310016 A Management Trainee will learn from a management perspective all aspects of general hotel operations and skills needed to assume a management position. The Trainee will...

Front Office Manager-Conrad Hangzhou( Job Number: HOT0ANO9) Work Locations :Conrad Hangzhou228 Xinye RoadRaffles City Hangzhou, Jianggan DistrictHangzhou310016 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer...

Job Title: Senior Strategy PlannerJob Description:Key Responsibilities:Collaborate with colleagues and local markets across Dentsu to meet client service needs and drive business growth.Coordinate activities to ensure projects and plans deliver against objectives, on time, and within budget.Support Client Managers and the wider team with general client...

Job OverviewJoin our esteemed Customer Implementation Team and leverage your project management expertise to enhance our commitment to Operational Excellence.Your RoleIn this position, you will collaborate with customer care locations (CCL) and operational care center (OCC) teams, engaging with both internal and external stakeholders to accurately capture,...

General Manager - Conrad Beijing( Job Number: HOT0ALOQ) Work Locations :Conrad BeijingBeijing100027 A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Member experience while managing profitability and guest satisfaction measures. What will I be doing? As a General...

Description: Marsh China is seeking candidates for the following position based in Shanghai/Beijing office: Senior IT Manager/IT Leader Senior IT Manager/IT Leader for Marsh China is responsible for managing the technology landscape and IT operations for Marsh China. This role will report to Marsh Asia IT Director. What can you expect? Make a...