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Senior Business Operations Manager

2 months ago

Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
About the Role

We are seeking a highly skilled Senior Business Operations Manager to join our team at Amazon (Shanghai) International Trading Co., Ltd. as a Program Manager for New Seller Success. This role will be responsible for driving programs related to New Seller success at key product/features adoption.

Key Responsibilities
  • Develop and execute programs to improve New Seller success rates
  • Work closely with internal sales teams to derive initiatives for Seller experience improvement
  • Perform deep dives to derive analytical insights and share data-driven recommendations with stakeholders
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency
Requirements
  • Bachelor's degree or Master's degree in a related field
  • 10+ years of professional experience in sales operations, program management, or a related field
  • Outstanding verbal and written communication and collaboration skills in Chinese and English
  • Ability to think strategically and creatively while executing methodically
  • Demonstrated track record of working in a cross-functional and international environment
  • History of teamwork and willingness to roll up one's sleeves to get the job done
  • Excellent analytical skills and problem-solving skills
  • Ability to interpret data and make business recommendations
  • Track record of delivering projects on time and within budget
  • Genuine and intense customer focus
About the Team

This diverse team is composed of talented professionals with a shared passion for delivering exceptional results. We are a fast-paced, innovative, and customer-obsessed team that values collaboration, creativity, and continuous learning.