Platform Operations Specialist
3 weeks ago
Cathay Pacific Airways Limited is seeking a highly skilled Platform Ops Analyst to join our team. As a key member of our IT organization, you will be responsible for delivering, maintaining, and improving our DevOps CI/CD platforms to enable development teams to move fast on product delivery.
Key Responsibilities- Design and implement automation, CI/CD, and self-healing capabilities platforms for web and mobile application development.
- Support CI/CD and hybrid cloud container platforms to deliver high availability and scalability platforms for business needs.
- Ensure seamless operations of DevOps CI/CD platforms for application development, including continuous integration, test automation, environment configuration, and version control.
- Collaborate with application teams to transform requirements into Platform Ops service catalogues.
- Assess and maintain quality of base images, library packages, CI/CD, container platforms to ensure compliance with corporate security and quality standards.
- Retire and replace redundant or obsolete CI/CD toolsets to stay abreast of market-leading solutions.
- Provide support and guidance to application teams on service delivery and improve end-to-end experience through continuous improvement based on their feedback.
- Facilitate performance testing and proactive monitoring to support application release and production launch.
- Enable segregation of duties with bespoke security access control on CI/CD toolsets.
- Adopt FinOps practices to achieve economies of scale in DevOps environments.
- Follow and measure Platform Ops KPIs to deliver the best to application teams.
- Maintain timely and accurate communications with Project Managers throughout the delivery lifecycle to ensure IT infrastructure risks, assumptions, issues, and dependencies are correctly tracked.
- Communicate proposed design solutions to stakeholders and help guide decisions regarding trade-offs that may impact requirements or delivery timescales for infrastructure solutions.
- Stay up-to-date with the latest IT technology trends and technologies to leverage them to the business benefit of Cathay Pacific Airways.
- Build and maintain strong relationships with key vendors and delivery partners.
- Cross-team collaboration with other IT domains to drive business and technology innovation.
- Stay abreast of corporate strategy, business plan, and latest industry trends.
- Available to provide 24/7 support as required.
- Bachelor's degree or above, Master's preferred.
- Minimum of 6 years of IT experience, at least 3 years of IT infrastructure experience.
- Experience in programming with languages like Java, Python, Groovy, Ansible, TypeScript, Bash script, PowerShell.
- Sound knowledge and experience in some of the following areas: Cloud Provisioning and Operations (e.g. AWS, Azure), DevOps Tools (e.g. Ansible, Azure Pipeline, Git, Jenkins, JFrog, Terraform), DevSecOps Tools (e.g. NeuVector, Seeker, Snyk), Container Platform (e.g. Kubernetes, RedHat Openshift), Elastic Stack (i.e. ElasticSearch, Logstash, Kibana).
- Knowledge in CI/CD and DevOps mindset and principles of Agile or Lean methodology.
- Knowledge in IT infrastructure and Cloud Operations.
- Proven technical experience of working in a complex IT infrastructure environment.
- Ability to listen and articulate ideas verbally and in writing to a broad range of audiences; ability to ask probing questions and deliver technical internal presentations.
- Ability to work well with others and as part of a technical team.
- Well-developed analytical, problem-solving, decision-making, and critical thinking skills, leveraging both logic and creativity; strong troubleshooting and root cause analysis skills; ability to identify patterns and generate informed ideas.
- Focus on business and end-user needs; ability to set expectations and understand end-user behavior.
- Ability and willingness to proactively accept and drive change to accomplish positive outcomes.
- Ability to understand strategy and align tactical and strategic work in a well-balanced way.
- Knowledge of how to leverage technology to reduce operational costs and deliver business innovation in a fast-moving and dynamic industry sector.
- Professional competency in at least one technical specialization, with broad understanding of other current and emerging technologies.
- Passion for bleeding-edge technologies.
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
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