Customer Service Representative Suzhou Branch China

4 days ago


Suzhou, Jiangsu, China HSBC Full time
Wealth and Personal Banking Opportunity

HSBC's Wealth and Personal Banking is a new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world's leading wealth managers with assets in the trillions. Across Asia, where wealth pools are growing faster than in any other region, HSBC's wealth revenues grew 12% in 2019 to $10 billion.

We provide products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth management, and private banking, that best suit our customers' needs.

This role requires an experienced professional to join our team.

Key Responsibilities:

  • Provide high-quality service to customers
  • Communicate effectively to meet various customer needs
  • Assist in regulatory reports and returns
  • Support counter administrative work

Requirements:

  • Bachelor degree or above (recognized by the state)
  • One year or above working experience is preferred
  • Experience in customer-facing functions is preferred
  • Result-driven and able to work under pressure
  • Highly responsible in working in charge
  • Strong interpersonal skills and effective presentation skills
  • Customer-centric service mindset
  • Good spoken and written English is a plus

Estimated Salary Range:$50,000 - $70,000 per annum, depending on experience and qualifications. Please note that this is an estimate based on industry standards and may vary.


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