IT Support Specialist

4 weeks ago


Shanghai, Shanghai, China Bureau Veritas Group Full time

Job Summary:

We are seeking a highly skilled IT Support Specialist to join our team at Bureau Veritas Group. As a key member of our IT department, you will be responsible for providing technical assistance and support to our employees.

Key Responsibilities:

1. Provide technical support for desktop, notebook, telephone, printer, and audio/visual equipment.

2. Analyze and recommend new technologies to improve business efficiency.

3. Collaborate with the IT SSC team to provide technical assistance and work direction to other employees.

4. Provide top management technical and event support.

Desirable Skills:

1. Ability to work with business users to define local requirements and deliver locally approved solutions.

2. Strong language skills in native spoken and written English.

3. Ability to build and maintain relationships with colleagues in Shanghai and other remote offices.

4. Strong analytical and problem-solving skills.

5. Self-motivated, multitasking, and able to work under pressure.

Technical Knowledge:

1. Microsoft Windows 10/11.

2. Microsoft Office 2016/2019/M365.

3. Video conferencing tools (Zoom/MS Teams).

4. Understanding of audio-visual equipment.

5. VoIP telephone (Cisco) and TCP/IP network.

6. M365 Outlook email client.

7. Mobile technologies (iOS/Android).

8. IT compliance.

9. Active Directory and IT ticket system.

Qualifications:

1. Bachelor's degree in computer science or related field.

2. 3-5 years of work experience with demonstrated 1st to 3rd level IT skills.



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