Senior Hospitality Manager

4 weeks ago


Shanghai, Shanghai, China Shangri-La Full time

We are seeking a highly skilled and experienced professional to join our team as a Senior Hospitality Manager.

As a key member of our management team, you will be responsible for leading our food and beverage operations, ensuring exceptional guest experiences, and driving business growth.

Key responsibilities include:

  • Leading a team of service staff to deliver outstanding customer service
  • Developing and implementing effective service standards and procedures
  • Monitoring and improving service quality and guest satisfaction
  • Collaborating with other departments to ensure seamless service delivery
  • Identifying opportunities for business growth and development

Requirements:

  • Proven experience in a senior hospitality management role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving and analytical skills
  • Passion for delivering exceptional guest experiences

What we offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

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