Senior Hospitality Operations Manager

4 weeks ago


Shanghai, Shanghai, China Shangri-La Full time

About Us

Shangri-La, a renowned hospitality brand, seeks an exceptional Senior Hospitality Operations Manager to lead our team.

Estimated Salary: $80,000 - $120,000 per annum

Company Overview: We are a luxury hotel chain committed to delivering unparalleled service and experiences to our guests.

Job Description: As a Senior Hospitality Operations Manager, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring seamless guest experiences and driving business growth.

Key Responsibilities:

  • Leading a team of hospitality professionals to deliver exceptional guest experiences
  • Developing and implementing strategies to improve operational efficiency and profitability
  • Managing budgets and forecasting to achieve business objectives
  • Collaborating with departments to ensure cohesive service delivery

Requirements:

  • A passion for hospitality and customer service
  • Minimum 5 years of experience in luxury hotel management
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing situations

What We Offer:

  • A competitive salary package, including bonuses and benefits
  • Ongoing training and development opportunities
  • The chance to work with a world-class hospitality brand
  • A dynamic and supportive work environment

We Are Looking For: A results-driven, customer-focused professional who is passionate about delivering exceptional experiences. If you have a proven track record of success in hospitality management, we encourage you to apply.


  • Sales Director

    1 month ago


    Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Sales Director - Hospitality IndustryHospitality Marketing Concepts (HMC) seeks a seasoned Sales Director to lead our sales efforts in the hospitality industry. As a key member of our team, you will be responsible for managing a team of sales professionals and driving revenue growth through strategic partnerships with luxury hotel clients.Key...


  • Shanghai, Shanghai, China Shangri-La Full time

    About Us:Shangri-La is a renowned hospitality brand with a legacy of excellence. We take pride in providing exceptional experiences for our guests, and we're looking for talented individuals to join our team.About the Role:We are seeking a skilled Service Manager to lead our operations at one of our prestigious properties. This is an exciting opportunity to...


  • Shanghai, Shanghai, China Shangri-La Full time

    OverviewWe are seeking an exceptional candidate to fill the role of Senior Hospitality Manager - Lead Mixologist at Shangri-La. This is a fantastic opportunity for a highly skilled and experienced professional to join our team and contribute to providing exceptional guest experiences.


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Hospitality Marketing Concepts is a leading global provider of digital loyalty solutions to upscale hotels worldwide.We are currently seeking a highly skilled and motivated Business Development Manager to take our growing Asia presence to the next level.The successful candidate will be responsible for identifying, soliciting, evaluating, developing and...


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Call Centre Sales and Operations ManagerHospitality Marketing Concepts (HMC) is a global provider of digital loyalty solutions to upscale hotels worldwide.The objective of HMC's loyalty solutions is to help hotels increase bottom-line profit through the recruitment and retention of repeat customers and lowering the cost of business via direct e-commerce...

  • Creative Director

    4 weeks ago


    Shanghai, Shanghai, China GA Group Full time

    About GA GroupWe are a collection of design companies with over 30 years of experience creating award-winning experiences.Our driving philosophy is one of Restless Curiosity, delivering an insight-driven approach to fuse people, place, and culture effortlessly.We are seeking a Senior Designer to lead our Shanghai studio.Role OverviewThe Senior Designer will...


  • Shanghai, Shanghai, China Shangri-La Full time

    We are seeking a skilled Service Manager to join the Shangri-La team.The ideal candidate will have a minimum of 2 years' experience in a similar position at a 5-star international hotel, with a strong understanding of tableware, detergents, and cleaning equipment. They will be responsible for ensuring exceptional service standards across all departments.A...


  • Shanghai, Shanghai, China Marriott International Full time

    Job SummaryThis role involves supporting all property operations to ensure exceptional guest experiences and the highest levels of hospitality and service are provided.Key Responsibilities:Serves as a liaison between guests and staff, ensuring seamless communication and resolving any issues promptly.Provides guidance and direction to team members, setting...


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Job SummaryWe are seeking a seasoned Call Centre Operations Manager to lead our telesales teams in Thailand. As a key member of our Hospitality Marketing Concepts team, you will be responsible for managing the day-to-day operations of our sales agents and driving business growth through effective coaching, motivation, and strategy deployment.


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Sales Manager Role at Hospitality Marketing ConceptsHospitality Marketing Concepts (www.hmcloyalty.com) is the leading global provider of digital loyalty solutions to upscale hotels worldwide.We are seeking an experienced Sales Manager to join our team in Malaysia, Philippines, Thailand, or Vietnam. As a Sales Manager, you will be responsible for managing...


  • Shanghai, Shanghai, China Hyatt Corporation Full time

    Role OverviewThe Senior Financial Operations Director will be responsible for overseeing the efficient operation of the Finance & Accounting Division at Hyatt Shanghai, ensuring adherence to Hyatt Hotels Corporation's Corporate Strategic Priorities. This role involves managing a team and providing financial leadership to support business growth.About the...


  • Shanghai, Shanghai, China Shangri-La Full time

    Our Luxury Hotel's Vision:We are seeking a seasoned professional to join our team as a Culinary Hospitality Leader. As a key member of our food and beverage department, you will play a crucial role in delivering exceptional dining experiences for our discerning guests.About the Role:This is an exciting opportunity to showcase your expertise in luxury...


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Hospitality Marketing Concepts (HMC) is a leading global provider of digital loyalty solutions to upscale hotels worldwide. As a Hotel Relationship Manager, you will be responsible for maintaining strong relationships with our hotel clients and members.Key Responsibilities:Respond to client inquiries about property facilities and servicesCommunicate...


  • Shanghai, Shanghai, China Minor Hotels Full time

    About the RoleWe are seeking a highly experienced Sales Team Lead to join Minor Hotels in an international hospitality leadership role. As a key member of our team, you will be responsible for leading all sales activities from a strategic perspective, driving revenue and profit growth while developing a loyal customer base.ResponsibilitiesLead sales teams in...


  • Shanghai, Shanghai, China Hyatt Corporation Full time

    Job SummaryThe Restaurant Operations Director will be responsible for the efficient management of departmental operations in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, ensuring maximum guest satisfaction and financial success. This role involves managing an assigned outlet as a successful independent profit center, adhering to...


  • Shanghai, Shanghai, China Hyatt Corporation Full time

    Job Summary">The Hotel Operations Manager is responsible for the efficient running of the Front Office department in line with Hyatt International's Corporate Strategies and brand standards. This role involves assisting the Assistant Front Office Manager or Front Office Manager in delivering the brand promise by managing the Front Office operations for the...


  • Shanghai, Shanghai, China Hospitality Marketing Concepts Full time

    Job Description:We are seeking an experienced Sales and Marketing Director to lead our Asia-Pacific region.About Us:Hospitality Marketing Concepts is a global provider of digital loyalty solutions to upscale hotels worldwide. Our turnkey solution includes concept and design, IT deployment, management, and ongoing marketing and member service.Role...


  • Shanghai, Shanghai, China Nike Full time

    Nike Inc. is a global leader in the sportswear industry, and we are seeking a highly skilled Senior Production Operations Manager to join our Marketing Operations team.The ideal candidate will have over 7 years of experience in strategic operations or related fields, with a proven track record of driving processes with rigor. They will be responsible for...


  • Shanghai, Shanghai, China Cutting Edge Recruitment Full time

    Job Summary:A results-driven Senior Culinary Operations Manager will lead the culinary operations of The Restaurant Group, ensuring consistency of food innovation, quality, and service standards. The successful candidate will work closely with the Head Chefs, CDCs, GMs, and Managers to drive excellence in food preparation, presentation, and service.A natural...


  • Shanghai, Shanghai, China Ipsos Full time

    Job DescriptionWe are seeking a Senior Healthcare Operations Manager to oversee the comprehensive management of medical projects in Shanghai, China.Key Responsibilities:Plan and execute project activities, including budgeting and resource allocation;Maintain effective communication with stakeholders inside and outside the company;Ensure timely project...