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Senior Hospitality Operations Manager
2 months ago
About Us:
Shangri-La is a renowned hospitality brand with a legacy of excellence. We take pride in providing exceptional experiences for our guests, and we're looking for talented individuals to join our team.
About the Role:
We are seeking a skilled Service Manager to lead our operations at one of our prestigious properties. This is an exciting opportunity to be part of a dynamic team that thrives on innovation and customer satisfaction.
Responsibilities:
- Minimum 2 years of experience as a Service Manager in a 5-star international hotel
- Strong leadership skills with a passion for planning, organizing, and problem-solving
- Familiarity with Food & Beverage operations and ability to build strong relationships with guests
- Experience in driving business growth and revenue optimization
- Able to work in a fast-paced environment and adapt to changing circumstances
What You'll Bring:
- Proven track record of success in a similar role
- Excellent communication and interpersonal skills
- Ability to motivate and lead high-performing teams
- Strategic thinking and problem-solving skills
- Passion for delivering exceptional guest experiences
Salary Range:
$80,000 - $120,000 per year, depending on experience and qualifications
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Collaborative and dynamic work environment
- Opportunities for career growth and advancement
