Senior Hospitality Operations Manager

13 hours ago


Shanghai, Shanghai, China Shangri-La Full time

About Us:

Shangri-La is a renowned hospitality brand with a legacy of excellence. We take pride in providing exceptional experiences for our guests, and we're looking for talented individuals to join our team.

About the Role:

We are seeking a skilled Service Manager to lead our operations at one of our prestigious properties. This is an exciting opportunity to be part of a dynamic team that thrives on innovation and customer satisfaction.

Responsibilities:

  • Minimum 2 years of experience as a Service Manager in a 5-star international hotel
  • Strong leadership skills with a passion for planning, organizing, and problem-solving
  • Familiarity with Food & Beverage operations and ability to build strong relationships with guests
  • Experience in driving business growth and revenue optimization
  • Able to work in a fast-paced environment and adapt to changing circumstances

What You'll Bring:

  • Proven track record of success in a similar role
  • Excellent communication and interpersonal skills
  • Ability to motivate and lead high-performing teams
  • Strategic thinking and problem-solving skills
  • Passion for delivering exceptional guest experiences

Salary Range:

$80,000 - $120,000 per year, depending on experience and qualifications

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • Collaborative and dynamic work environment
  • Opportunities for career growth and advancement


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