Senior Customer Account Specialist

1 month ago


Shanghai, Shanghai, China Analog Devices Full time
Job Summary

We are seeking a highly skilled Senior Customer Account Specialist to join our team at Analog Devices. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and driving sales growth.

Key Responsibilities
  • Reconcile forecasts, backlog, and shipments to meet customer demand and target sales revenue.
  • Process orders, returns, and refunds in accordance with corporate policies and procedures.
  • Track and communicate material production progress and priorities to relevant stakeholders to ensure supply targets.
  • Participate in account business reviews with internal and external stakeholders to understand business needs and contribute to sales growth.
  • Work independently and collaboratively with cross-functional teams to resolve customer issues and escalate complex cases as needed.
  • Manage pricing and assist sales teams with account annual price negotiations.
  • Provide data analysis and insights to empower sales teams for revenue growth.
  • Regularly visit customers to build and maintain strong, long-lasting relationships.
  • Act as the primary point of contact for customer inquiries, escalations, issues, and quality-related matters.
Requirements
  • Excellent Excel and PowerPoint skills.
  • Fluent in English.
  • Experience with supply chain management is preferred.
  • At least 5 years of experience in the IC industry is preferred.
  • Familiarity with Power BI is preferred.


  • Shanghai, Shanghai, China Analog Devices Full time

    Job Title: Lead Specialist, Customer AccountJob Summary:We are seeking a highly skilled Lead Specialist, Customer Account to join our team at Analog Devices. The successful candidate will be responsible for managing customer relationships, driving sales growth, and ensuring seamless supply chain operations.Key Responsibilities:Reconcile forecasts, backlog,...


  • Shanghai, Shanghai, China Analog Devices Full time

    Job SummaryWe are seeking a highly skilled Customer Account Specialist to join our team at Analog Devices. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met, and driving sales growth.Key ResponsibilitiesReconcile forecasts, backlog, and shipments to...


  • Shanghai, Shanghai, China Informa Global Support Full time

    Job Role:As a Senior Accounting Specialist at Informa Global Support, you will play a pivotal role in delivering accurate and high-value accounting services to our organization. Reporting into the Senior Accountant, you will be responsible for managing the preparation, reconciliation, and analysis of monthly Management Accounts for specific product areas.Key...


  • Shanghai, Shanghai, China Western Digital Full time

    Job SummaryWe are seeking a highly skilled Senior Accounting Specialist to join our team at Western Digital. As a key member of our global accounting team, you will be responsible for coordinating with various entities to set up and harmonize intercompany accounting processes.Key ResponsibilitiesDeliver training and provide accounting guidance to global...


  • Shanghai, Shanghai, China Analog Devices Full time

    As a Customer Account Solutions Specialist at Analog Devices, you will play a critical role in driving customer satisfaction and revenue growth. Key responsibilities include reconciling forecasts, backlog, and shipments to meet customer demand and target sales revenue, as well as processing orders, returns, and refunds in accordance with corporate policies...

  • Senior Accountant

    4 weeks ago


    Shanghai, Shanghai, China MAHLE Full time

    Job SummaryWe are seeking a highly skilled Senior SSC Accountant - AP Specialist to join our team. The successful candidate will be responsible for coordinating invoice verification, reconciling down payments, and processing payment settlements.Key ResponsibilitiesCoordinate invoice verification and reconcile down payments to ensure timely and accurate...


  • Shanghai, Shanghai, China Analog Devices Full time

    Job SummaryWe are seeking a highly skilled Customer Account Specialist to join our team at Analog Devices. As a key member of our sales team, you will be responsible for managing customer relationships, driving sales growth, and ensuring customer satisfaction.Key ResponsibilitiesManage customer relationships and develop strategic plans to drive sales growth...


  • Shanghai, Shanghai, China Oracle Full time

    As a Senior Territory Development Specialist at Oracle, you will be responsible for driving new account development and expanding existing accounts within a defined geographic territory.Working closely with the account team, you will identify, qualify, and deliver hardware solutions to meet customer needs. Your goal will be to develop and execute a...


  • Shanghai, Shanghai, China Analog Devices Full time

    Job SummaryWe are seeking a highly skilled Senior Customer Account Specialist to join our team at Analog Devices. The ideal candidate will have a strong background in supply chain management and customer service, with excellent communication and problem-solving skills.Key ResponsibilitiesForecasting and Planning: Collaborate with cross-functional teams to...


  • Shanghai, Shanghai, China DSM Full time

    Job Title: Senior Application SpecialistAt DSM, we are seeking a highly skilled Senior Application Specialist to join our team.Key Responsibilities:Manage laboratory supply maintenance and collection room maintenance, accounting for approximately 30% of the workload.Perform various applications on a laboratory level as required, accounting for approximately...

  • Senior Account Manager

    2 months ago


    Shanghai, Shanghai, China International Flavors & Fragrances Full time

    Job Title: Senior Account ManagerAbout the Role:We are seeking a highly skilled and experienced Senior Account Manager to join our team at International Flavors & Fragrances. As a Senior Account Manager, you will be responsible for managing a portfolio of key Fine Fragrance accounts, driving sales growth, and building strong relationships with our...

  • Senior Account Leader

    2 weeks ago


    Shanghai, Shanghai, China International Flavors & Fragrances Full time

    About the RoleWe are seeking a skilled Senior Account Manager to join our team at International Flavors & Fragrances. As a Senior Account Manager, you will be responsible for managing a portfolio of Regional and local Fine Fragrance accounts, working closely with Operations, Creation, Applications, and Marketing departments.Key ResponsibilitiesManage...


  • Shanghai, Shanghai, China SAP Full time

    Job Title: Senior Account ExecutiveWe are seeking a highly motivated and experienced Senior Account Executive to join our team at SAP. As a Senior Account Executive, you will be responsible for driving sales growth and revenue expansion in existing and new customer accounts.Key Responsibilities:Prospect, qualify, sell, and close new business to existing and...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    As a Senior Account Manager at Thermo Fisher Scientific Inc., you will play a vital role in driving sales and account management for our Electron Microscopes products. Your proven problem-solving abilities and dedication to customer satisfaction will ensure a flawless customer experience throughout the sales process.Key ResponsibilitiesOwn and handle sales...


  • Shanghai, Shanghai, China Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, we are seeking an experienced Senior Account Manager to drive sales and account management for our Electron Microscopes products.Key ResponsibilitiesOwn and handle sales and account management responsibilities for Electron Microscopes products.Resolve customer issues and ensure a detailed and exceptional customer...


  • Shanghai, Shanghai, China SAP Full time

    Unlock Your Potential as a Senior Account Executive at SAPSAP is a leading provider of enterprise software solutions, and we're seeking a highly motivated and experienced Senior Account Executive to join our team. As a Senior Account Executive, you will be responsible for driving sales growth and revenue expansion in existing and new customer accounts.Key...


  • Shanghai, Shanghai, China GLG Full time

    Senior Accountant, RevenueWe are seeking a highly skilled Senior Accountant to join our team at GLG. As a key member of our accounting team, you will be responsible for ensuring the accurate and timely processing of cash receipts, working with clients to process accurate and complete billing documents, and coordinating with sales professionals and keeping...


  • Shanghai, Shanghai, China International Flavors & Fragrances Full time

    Job DescriptionAt IFF, we strive to innovate and deliver exceptional flavors and fragrances that exceed customer expectations. As a Senior Account Manager, you will play a critical role in managing key Regional and local Fine Fragrance accounts, working closely with Operations, Creation, and Marketing departments to drive business growth.Key...


  • Shanghai, Shanghai, China Microsoft Full time

    Job Title: Account Executive-PS SpecialistJoin Microsoft as an Account Executive-PS Specialist and drive business growth through strategic account management and sales excellence.Key Responsibilities:Develop and execute account plans to drive sales growth and customer satisfaction.Build and maintain strong relationships with customers and partners to...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    Job Title: Senior Account ManagerWe are seeking a highly experienced Senior Account Manager to join our team in Shanghai. As a key member of our Amazon (Shanghai) International Trading Company Limited - D64 team, you will be responsible for driving business growth and delivering exceptional customer experiences for our clients.Key Responsibilities:Lead a...