Training Curriculum Developer

3 days ago


Shanghai, Shanghai, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

About the Role

We are seeking a skilled Training Curriculum Developer to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司. As a Training Curriculum Developer, you will be responsible for designing and developing training programs for SPTS customer service engineers.

Key Responsibilities

  • Design and develop structured training courses to meet the knowledge requirements of SPTS customer service engineers
  • Analyze the knowledge gaps and areas of improvement in existing techniques and develop new Best Known Methods (BKMs)
  • Teach employees and customers service classes up to L4 on SPTS Transport Modules & Process modules
  • Audit and mentor junior and guest instructors to improve overall instructional delivery skills and curriculum standards
  • Maintain existing curriculum by implementing Tech talks and updating Learning Knowledge Service (LKS) guidelines and BKMs
  • Recognize product Cost of Service (CoS) issues and work with Technical Support to find opportunities for driving additional curriculum improvements
  • Develop New Product Introduction (NPI) curriculum and provide monthly updates to partners
  • Review and redline existing documents for content accuracy; edit existing documents that have been redlined; format and write new documents

Requirements

  • Educated to degree level (BA/BSc)
  • Has experience of semi-conductor vacuum equipment
  • Proficient in Instructional Techniques and Design

About Us

We are a leading provider of training solutions for the semi-conductor industry. Our mission is to provide high-quality training programs that meet the needs of our customers. We offer a competitive salary of RMB120,000 - RMB180,000 per annum, depending on experience.


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