Customer Development Representative China

2 weeks ago


Dalian, Liaoning, China HSBC Full time

Wealth and Personal Banking Business Development

HSBC is seeking an experienced professional to join our Wealth and Personal Banking team as a Business Development Manager. In this role, you will be responsible for developing and maintaining relationships with high net worth clients, identifying their banking needs, and providing tailored solutions to meet their requirements.

Key Responsibilities:

  • Proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level.
  • Develop and maintain relationships with high net worth clients, identifying their banking needs and providing tailored solutions to meet their requirements.
  • Provide excellent services to customers and ensure all enquiries and complaints are accurately and effectively resolved to customers' satisfaction.
  • Participate actively in team building activities to share information/ideas while contributing suggestions for work improvement.
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.

Requirements:

  • University degree or above (recognized by the state).
  • Strong interpersonal skills and effective presentation skills.
  • Well-developed service and sales attitude with ability to work under pressure.
  • Presentable, Outgoing and Persuasive.
  • Good oral and written English is preferable.


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