Global Business Development Specialist
2 weeks ago
We are seeking a skilled Account Manager to drive China-based sellers to maximize their presence and business in Amazon Global marketplaces. Key responsibilities include providing first-class level of services to customer satisfaction, managing relationships with key accounts, and developing strategies to maximize these relationships. The ideal candidate will have experience building relationships with internal and external stakeholders, analyzing data and best practices to assess performance drivers, and aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights.
Key Responsibilities:
Planning/Analysis:
• Conduct deep dive analysis on issues affecting Seller business performance and provide the Voice of the Seller as an input into product development and process improvement.
• Analyze territory trends, diagnose root cause of performance and create actionable plans for operational improvements.
• Define the territory, opportunities and goals (Input/Output) within the portfolio of accounts.
• Identify key business opportunities for the territory and manage toward a growth plan.
• Implement account management best practices and SOPs into the business development framework.
Leadership:
• Manage all aspects of the client relationship for highest standard of seller experience.
• Become a thought leader in defining success criteria and understand business needs of large Sellers in an ever-changing business environment.
• Develop and maintain strong relationships with internal stakeholders to ensure effective communication, implementation, and execution of objectives.
Basic Qualifications:
- Experience analyzing data and best practices to assess performance drivers.
Preferred Qualifications:
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights.
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