ECS Senior Technical Service Manager

1 week ago


Dalian, Liaoning, China SAP Full time

Transform Business with SAP Enterprise Cloud Services

At SAP, we empower businesses to run better by leveraging cutting-edge cloud technologies. We are seeking an accomplished SAP Technology Senior Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). This critical role plays a pivotal part in helping customers accelerate their cloud transformation journey and achieve the business values and outcomes they desire from their SAP landscape.

Key Responsibilities:

  • Act as a trusted technical advisor to customers and partners, analyzing their business requirements and problems, and working across SAP Enterprise Cloud Services and other SAP departments to provide quality services.
  • Understand customer business, goals, and challenges to suggest tailored solutions and services.
  • Identify and position SAP Enterprise Cloud Services offerings that deliver value to customers.

Requirements:

  • Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
  • Solid know-how on SAP technologies and products, with Hyperscalers certification (AWS, Azure, GCP) a plus.
  • Experience in working with cross-cultural teams, analytical, and solution-oriented.
  • Excellent command on de-escalating critical situations, with hands-on experience in Unix/Linux flavors, SAP HANA, and Sybase databases.

Work Environment:

Dalian, China

Travel Requirements:

0-20%



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