ECS Senior Technical Service Manager
1 week ago
Transform Business with SAP Enterprise Cloud Services
At SAP, we empower businesses to run better by leveraging cutting-edge cloud technologies. We are seeking an accomplished SAP Technology Senior Consultant to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). This critical role plays a pivotal part in helping customers accelerate their cloud transformation journey and achieve the business values and outcomes they desire from their SAP landscape.
Key Responsibilities:
- Act as a trusted technical advisor to customers and partners, analyzing their business requirements and problems, and working across SAP Enterprise Cloud Services and other SAP departments to provide quality services.
- Understand customer business, goals, and challenges to suggest tailored solutions and services.
- Identify and position SAP Enterprise Cloud Services offerings that deliver value to customers.
Requirements:
- Bachelor's degree or higher in Computer Science, Engineering, or Information Management.
- Solid know-how on SAP technologies and products, with Hyperscalers certification (AWS, Azure, GCP) a plus.
- Experience in working with cross-cultural teams, analytical, and solution-oriented.
- Excellent command on de-escalating critical situations, with hands-on experience in Unix/Linux flavors, SAP HANA, and Sybase databases.
Work Environment:
Dalian, China
Travel Requirements:
0-20%
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