Director of Event Booking Center

2 weeks ago


Suzhou, Jiangsu, China Marriott International Full time

Job Summary

Leads and manages sales activities for properties within a region, focusing on building long-term customer relationships to achieve sales objectives. Achieves personal booking goals and recommends booking targets for direct reports.

Candidate Profile

Education and Experience

Requires a 2-year degree in Business Administration, Marketing, or related field, with 3 years of sales and marketing experience. Alternatively, a 4-year degree with 1 year of experience in sales and marketing.

Core Work Activities

Driving Sales Opportunities to Maximize Revenue

Conducts targeted account research to identify potential opportunities. Solicits and qualifies existing and new accounts that meet company criteria. Identifies and solicits new group business to achieve personal revenue goals while maintaining brand integrity.

Provides positive leadership to ensure maximum revenue potential. Recommends booking goals for sales team members. Participates in sales calls to acquire new business and close deals. Executes operational aspects of business booked, including proposal generation and customer correspondence.

Analyzing & Reporting on Sales and Financial Data

Analyzes market information to implement strategy and achieve financial room and catering goals. Assists Revenue Management with accurate six-period projections. Reviews sales and catering guest satisfaction results to identify areas for improvement.

Ensuring Exceptional Customer Service

Displays leadership in guest hospitality, exemplifying customer service and setting a positive example. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests to discuss feedback and satisfaction.

Building Successful Relationships

Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with sales channels to ensure property needs are met and sales efforts are complementary. Attends customer events and trade shows to maintain and build key relationships.

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.



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