Business Support Specialist Asset Management
5 days ago
We are seeking a highly skilled Business Support Specialist to join our Asset Management team. As a key member of our team, you will be responsible for providing technical support and expertise to our business users.
Key Responsibilities- Support the operation of the S/4 HANA template via IT ticket system handling and solving, as well as SAP GRC authorization request processing.
- Participate and execute test cases during our global regression tests and the yearly OPRAmobile updates.
- Support the Asset Management RPS during the deployment Hypercare phase, solve existing issues, and transfer open topics into JIRA or the IT ticket system.
- Communicate changes and updates within the template to local key users and take care of requests from the plants.
- Yearly training of local key users on template updates or process content refreshing.
- Participate in regular meetings with the Asset Management template team.
- Solid understanding of cross-functional processes, including implementation in SAP systems, ideally in S/4 HANA.
- Extensive knowledge of business unit processes in the Asset Management environment.
- Preferable knowledge of Asset Management special applications OPRAmobile and pit-FM.
- Previous experience in IT support roles, including ticket tracking and customer support.
- Safe handling of known IT applications, such as M365.
- Independent, structured, solution-oriented, and proactive way of working.
- Team spirit, conceptual thinking, and interest in training others and knowledge sharing.
- Very good communication skills and team spirit.
- Good command of written and spoken English.
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Business Support Specialist Asset Management
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Business Asset Management Specialist
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Business Asset Management Specialist
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