Senior Account Manager for E-commerce Solutions

7 days ago


Shanghai, Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Senior Seller Account Manager at Amazon (Shanghai) International Trading Co., Ltd

Amazon offers a dynamic platform for businesses to market their products, serving millions of sellers globally. To support this expansion, Amazon is enhancing its operational frameworks and technological systems.

Key Responsibilities:

  • Gain insights into Amazon's online marketplace and provide strategic recommendations to facilitate seller growth.
  • Support leadership in formulating strategies and defining key deliverables.
  • Engage with sellers to improve their customer engagement on Amazon.
  • Analyze seller performance and provide consultative feedback for enhancement.
  • Tailor value propositions based on seller insights and requirements.
  • Stay informed on market trends and competitive landscape.
  • Exhibit strong capabilities in achieving objectives, taking initiative, and prioritizing customer satisfaction.

BASIC QUALIFICATIONS:

  • Bachelor's degree or 5+ years of experience in sales or marketing, particularly in e-commerce or retail technology.
  • 5+ years of proven experience in Account Management or Program Management within the e-commerce/retail sector.
  • Proficient in Excel and data analysis tools.
  • Fluent in Mandarin and English.
  • Strategic mindset, meticulous attention to detail, and adept at multitasking.
  • Strong negotiation skills and ability to collaborate in an international setting.
  • Analytical approach with a focus on customer needs.
  • Aspiration to thrive in a fast-paced and demanding environment.

PREFERRED QUALIFICATIONS:

  • International work experience or an MBA is advantageous.
  • Robust data analysis capabilities.
  • Ability to collaborate across various time zones and languages.


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