Senior Account Manager for E-commerce Sellers
2 months ago
Amazon, a global leader in online commerce, offers a platform for businesses to market their products, serving millions of sellers across the globe. To support this expansion, Amazon is refining its operational frameworks and technological systems.
Key Responsibilities:
- Gain insights into Amazon's online marketplace and provide strategic recommendations to enhance seller performance.
- Support management in shaping strategic initiatives and expected outcomes.
- Engage with sellers to improve the overall customer journey on Amazon.
- Evaluate seller performance and provide consultative feedback for improvement.
- Tailor value propositions based on seller feedback and market insights.
- Keep abreast of market trends and analyze competitor activities.
- Exhibit a strong commitment to achieving results, taking initiative, and ensuring customer satisfaction.
Minimum Qualifications:
- Bachelor's degree or over 5 years of experience in sales or marketing, particularly in e-commerce or retail technology.
- 5+ years of proven experience in Account Management or Program Management within the e-commerce/retail sector.
- Expertise in Excel and data analysis methodologies.
- Fluency in Mandarin and English.
- Ability to think strategically, with a keen eye for detail and multitasking capabilities.
- Strong negotiation skills and the ability to thrive in a collaborative international setting.
- Analytical mindset with a focus on customer needs.
- Aptitude for working in a dynamic and demanding environment.
Preferred Qualifications:
- International work experience or an MBA is advantageous.
- Exceptional data analysis capabilities.
- Ability to operate across various time zones and languages.
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