Order Management Specialist
3 weeks ago
Key Responsibilities:
Create quotations and opportunities in the ERP system, providing them to customers under limited supervision.
Maintain accurate Sales Orders in the ERP system, escalating and following up on customer requirements not being met.
Handle customer inquiries via phone, email, and fax, generating reports and tracking orders, opportunities, booking, and shipment.
Develop an understanding of customer requirements and relationships with customers, expanding knowledge of AMAT products.
Functional Knowledge:
- Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities.
Business Expertise:
- Understands key business drivers, using this understanding to accomplish own work.
Leadership:
- No supervisory responsibilities but provides informal guidance to new team members.
Problem Solving:
- Solves problems in straightforward situations, analyzing possible solutions using technical experience and judgment and precedents.
Impact:
- Impacts quality of own work and the work of others on the team, working within guidelines and policies.
Interpersonal Skills:
- Explains complex information to others in straightforward situations.
Qualifications:
Education: Associate's Degree
Skills:
Certifications:
Languages:
Years of Experience: 1 - 2 Years
Work Experience:
Additional Information:
Time Type: Full time
Employee Type: Assignee / Regular
Travel: Yes, 10% of the Time
Relocation Eligible: No
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