Enterprise Client Relationship Manager

2 months ago

Shanghai, Shanghai, China Altium Full time

Why Choose Altium?

At Altium, we are transforming the landscape of electronics design and manufacturing. Our innovative digital platforms enable PCB designers, supply chain experts, and manufacturing professionals to collaborate seamlessly.

  • Our commitment to continuous innovation has resulted in cutting-edge technology that distinguishes us in the industry.
  • More than 30,000 companies and 100,000 electronics engineers globally place their trust in Altium.
  • We are on a robust growth path, financially sound, and poised to lead in the EDA sector.

About the Role:

As an Enterprise Account Manager, your primary objective will be to promote our platform to a designated group of target accounts. You will engage directly with C-Suite executives and director-level personnel within the enterprise sector, taking the lead in developing a successful Enterprise Sales team. This position is crucial to our company's ongoing success, requiring an individual who can quickly adapt and inspire the team with innovative strategies.

A Day in The Life of Our Enterprise Account Manager:

  • Serve as the primary liaison for a diverse range of Enterprise clients, managing onboarding, ongoing account oversight, and fostering long-term relationships.
  • Concentrate on understanding and articulating readiness levels, requirements, schedules, and risks to achieve revenue targets effectively.
  • Act as the internal expert for specific industry verticals.
  • Build lasting customer relationships through empathy, active listening, and resilience.
  • Exhibit sound business judgment and effective decision-making.
  • Excel in negotiations both prior to and following contract finalization.
  • Demonstrate outstanding written and verbal communication skills, including the ability to create and deliver professional presentations at all organizational levels.
  • Manage the execution of significant contracts and updates within SalesForce efficiently.
  • Be prepared to travel as necessary for client meetings.

Requirements for This Role:

  • Bachelor's degree or higher.
  • 3+ years of experience in business development or account management.
  • Fluency in English is a plus.
  • 3+ years of customer-facing experience in a technical product/service environment.
  • Proven success in establishing long-term customer relationships through empathy and active listening.
  • Strong technical knowledge in design software or related technologies.
  • Ability to assess unique requirements and propose effective solutions.
  • Experience in negotiating and presenting at all organizational levels.
  • Prior experience in the technology sector is preferred.
  • Willingness to travel for client engagements.

Our Core Values:

  • Big-thinking: Driven by purpose.
  • Diversity: Embracing varied perspectives.
  • Courage: Standing by convictions.
  • Transparency: Communicating intentions clearly.
  • Ingenuity: Thinking outside the box.
  • Agility: Taking decisive actions.
  • Adaptability: Flexible in approaches.
  • Grit: Resilient in achieving our goals.

Additional Information:

We are dedicated to promoting equal opportunities, regardless of background or identity. Altium is a strong advocate for inclusivity in the workplace.

Discover the exceptional career opportunities available at Altium:

Altium Benefits:

If you are already part of the Altium team, please apply directly through our internal portal. For any inquiries, feel free to reach out to HR.

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