Client Relationship Manager

2 months ago


Shanghai, Shanghai, China International Flavors & Fragrances Full time

Job Overview

At International Flavors & Fragrances, we are at the forefront of developing innovative solutions in animal nutrition. Our commitment is to enhance the efficiency and safety of the food production chain while being environmentally conscious.

Responsibilities
- Cultivate and strengthen business relationships with key clients to foster mutual growth and sustainability.
- Identify and analyze key market segments to develop a robust pipeline for new account opportunities.
- Formulate and maintain comprehensive annual and long-term business strategies for top key accounts.
- Establish strategic partnerships with leading clients to ensure sustainable growth over a three-year period.
- Continuously monitor competitive landscape and gather market intelligence.
- Deliver compelling presentations to new key clients, showcasing our company culture, product value propositions, and tailored solutions.
- Conduct engaging presentations for existing key clients, highlighting new product offerings and their benefits.

Qualifications

Essential Skills and Experience

- A Bachelor’s degree or higher in animal nutrition, animal science, or related fields, complemented by a business management education in agriculture or animal husbandry.
- Over 10 years of experience in Sales or Business Development, with a minimum of 5 years in the animal nutrition and health sector, preferably with a leading company in the industry.
- Proven success in building and nurturing strong customer relationships, translating concepts into sustainable business outcomes.
- Strong ability to identify market trends and customer needs, converting them into actionable sales opportunities.
- Proficient in engaging with various levels within customer organizations, from senior management to operational teams.
- Adaptable and open-minded, capable of managing diverse tasks and shifting priorities as needed.
- Strong conflict resolution skills.
- Self-driven and proactive, able to take initiative and follow through independently.
- Experience in organizing customer events, including international and domestic study tours, seminars, or innovation sessions.
- Willingness to travel extensively, over 60% of the time.
- Proficient in both Chinese and English, with strong written and verbal communication skills.

At IFF, we celebrate diversity and believe that every individual brings unique value to our organization. We are committed to fostering an inclusive workplace where all employees can express their authentic selves, regardless of their background or identity.



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