Digital Product Manager for Omni-Channel Excellence
4 weeks ago
Tapestry is a global house of brands that values individuality and creativity. Our commitment to innovation and inclusivity drives us to push boundaries and achieve greatness.
Job OverviewWe are seeking an experienced Digital Product Manager to lead the development of our omni-channel capabilities in China. This role will be responsible for delivering seamless customer experiences across our brands, including Coach, Kate Spade New York, and Stuart Weitzman.
Key Responsibilities- Familiarize yourself with the WeChat ecosystem and develop end-to-end solutions for our customers.
- Collaborate with stakeholders and partners to design and deliver business requirements analysis, product design, and UX/UI capabilities.
- Work closely with the IT team to implement products and ensure high-quality deliverables that meet architectural and performance standards.
- Create reusable product components to support all brands and maximize implementation efficiency.
- Leverage global capabilities and standards to drive business growth and success.
- Bachelor's Degree with 5-7 years of digital experience in a retail environment.
- Strong leadership, communication, and presentation skills.
- Excellent written and verbal communication skills.
- Analytical problem-solving and decision-making skills.
- Ability to work in scrum/agile management methodologies.
- Experience with store digital solutions, WeChat works, and omni-channel platforms.
- Courage: Openly communicate ideas and provide feedback to others.
- Creativity: Develop innovative solutions and think outside the box.
- Customer Focus: Prioritize customer needs and expectations.
- Dealing with Ambiguity: Adapt to changing situations and uncertainty.
- Drive for Results: Achieve goals and exceed expectations.
- Interpersonal Savvy: Build effective relationships with colleagues and partners.
- Learning on the Fly: Continuously learn and adapt to new challenges.
The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications.
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