Senior Technical Solutions Specialist

4 weeks ago

Shanghai, Shanghai, China Samtec Full time
Job Summary

The Field Applications Engineer (FAE) plays a vital role in identifying the right solution to help customers architect their system using cutting-edge interconnect technology from Samtec. As a key member of the Sales team, the FAE is responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Support the Sales team in prospecting, qualification, and product design-in efforts to drive sales growth.
  • Provide technical support to identify new applications and opportunities with existing and future copper and optical interconnects.
  • Understand customer technical roadmaps, industry standards, and trends to summarize and make product solution recommendations.
  • Collaborate with Samtec R&D, Product Engineering, and Operations to resolve technical issues during and after design-in.
  • Assist Samtec Technical Marketing with creation and editing of product documentation and sales collateral.
  • Create and present in-depth training material for company internal and customer-facing engagements.
Requirements
  • Minimum of 3+ years' experience in supporting customer designs and applications, preferably in an FAE role.
  • Excellent interpersonal, written, and verbal communication skills.
  • Strong analytical and problem-solving ability.
  • Strong knowledge of Signal Integrity and practical application to interconnect considerations.
  • General understanding of system architecture, backplane, and design process.
  • Electronics Design, IC Packaging, and Fiber Optics experience is desired.
  • Established customer relationships within the Central Region is desired.
  • Project Management experience is desired.
  • Preferred residents of Bangalore only.
Preferred Education

Bachelor's or Master of Science in Electrical/Electronic Engineering.

Training Required

On-the-job training as appropriate.

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