International Supply Chain Manager
6 days ago
We are seeking a highly motivated leader with strong Logistics, Operations, and Service background to join our team as the leader for seller service experiences at Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch.
Key Responsibilities- Lead as a role model to develop and manage projects with strong deliverables for seller shipment issues escalated from the front-end team.
- Dive deep into seller escalations and identify service and process opportunities to drive process improvement.
- Collaborate with Destination partner teams to focus on escalation dive deep, resolution, and improvement of the whole escalation journey and drive issue resolution.
- Initiate process change, draft, and reflect the change process in SOP management with Sales, Ops, and destination partners.
- Deal with ambiguity and complexities, manage operational issues by developing, tracking, and analyzing key escalation performance.
- Engage with key stakeholders to escalate and call out pain points to drive initiatives to reduce shipment defects and non-compliance, and driving continuous improvements.
- Serve as primary interface with cross-functional teams in Sales, Product, Program, and Tech for new project, product, and system launches.
- Be the Voice of the Sellers, and provide feedback to the team to improve performance and seller experience.
- Provide regular performance metrics report focusing on seller contact and escalation experiences.
- Build up the mechanisms for Call Center management and functional excellence support structure.
- Fluent in Mandarin and English for verbal communication and writing skills.
- Rich experience in managing operations, customer service teams with extensive knowledge in Logistics.
- Understand legal and commercial framework and E2E operation across all the logistics products and processes including Ocean, Customs Documentation, import/export, international trade, and trade Compliance.
- Advanced degree in Engineering, Logistics, Supply Chain, Transportation, or a related field.
- Prior experiences in managing Customer Service, Operations, and Project Management.
- Experience in cross-border logistics in e-commerce.
- Certified in Quality, Six Sigma, or Lean.
- Proven experience in leading cross-functional projects and managing company-wide programs.
-
Global Supply Chain Strategist
5 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeJob DescriptionBeijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is seeking a highly skilled and experienced professional to fill the role of Global Supply Chain Strategist. As a key member of our team, you will be responsible for developing and implementing strategies to optimize our import supply chain processes, ensuring seamless...
-
Supply Chain Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview:Position Summary:-Oversee and contribute to the execution of contracts, ensuring supplier performance aligns with On Quality On Time (OQOT) standards.Conduct thorough oversight of supplier operations, maintaining a comprehensive understanding of their overall status and scope.Develop and implement recovery and enhancement strategies to guarantee...
-
Supply Chain Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview:Position Summary:-Oversee and enhance contract implementation, ensuring supplier performance meets On Quality On Time (OQOT) standards.Conduct thorough oversight of supplier operations, maintaining a comprehensive understanding of their overall status and scope.Develop and execute recovery and improvement strategies to guarantee that products...
-
Supply Chain and Export Operations Manager
6 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeAbout the RoleBeijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is seeking a highly motivated and experienced Global Logistics Operations Specialist to join our team. As a key member of our logistics team, you will be responsible for handling daily tasks, managing exceptions, and collaborating with service providers to solve issues.Key...
-
Supply Chain Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview: Role Summary: -Oversee and enhance contract implementation, ensuring supplier performance aligns with On Quality On Time (OQOT) standards.Conduct thorough evaluations of supplier operations, maintaining a comprehensive understanding of their overall performance and capabilities.Develop and execute recovery and improvement strategies to...
-
Supply Planner
2 months ago
Chengdu, Sichuan, China Signify Netherlands B.V. Full timeWe're looking for a Supply Planner to join our SCM in Chengdu.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the world leader in lighting, we're constantly...
-
Supplier Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview: The position of Supplier Quality Assurance Specialist is a pivotal role within our supplier quality management framework.You will oversee the performance and adherence of our supplier network to ensure timely and high-quality deliveries to our clients. Additionally, you will collaborate with the multifunctional procurement team to implement the...
-
Logistics Operations Manager
6 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeAbout the RoleWe are seeking a highly motivated leader with strong Logistics, Operations, and Service background to join our team as the leader for seller service experiences at Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch.Key ResponsibilitiesLead as a role model to develop and manage projects with strong deliverables for seller...
-
Program Manager, ACT, GM Field
5 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeAbout the RoleBeijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is seeking an experienced Program Manager to develop and manage our growing global supply chain as part of our International Business Operations. As a key member of our team, you will be responsible for driving business growth, improving operational efficiency, and ensuring...
-
Production Planning Specialist
6 days ago
Chengdu, Sichuan, China Elanco Full timeJob Summary:We are seeking a highly skilled Production Planning Specialist to join our team at Elanco. As a key member of our production planning team, you will be responsible for coordinating and planning production activities to ensure efficient and effective manufacturing processes.Key Responsibilities:Develop and implement production plans based on...
-
Supplier Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview: The position of Supplier Quality Assurance Specialist is pivotal within our supplier quality management framework.You will oversee the performance and adherence of Airbus Atlantic's supplier network in Asia, ensuring that our customers receive timely and high-quality products. Your role will also involve collaborating with the multifunctional...
-
Supplier Quality Assurance Specialist
6 days ago
Chengdu, Sichuan, China airbus Full timeJob Overview: The position of Supplier Quality Assurance Specialist is a pivotal role focused on enhancing our supplier quality management framework.You will oversee the performance and adherence of Airbus Atlantic's supplier network in Asia, ensuring that deliveries meet both timeliness and quality standards. Your contributions will be integral to the...
-
Operations Specialist, General Manager Field
5 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Specialist to join our team at Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch. As an Operations Specialist, you will play a critical role in ensuring the smooth operation of our business, working closely with our General Manager and other stakeholders to drive...
-
Import & Export Ops Specialist
1 month ago
Chengdu, Sichuan, China Amazon Full timeAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program...
-
Import & Export Ops Specialist
1 month ago
Chengdu, Sichuan, China Amazon Full timeAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. To serve the goal, Amazon has created one of the most advanced fulfillment and logistic networks in the world.Amazon Global Logistics in China is a team of highly experienced logistics professionals, product & program...
-
Executive Chef
5 days ago
Chengdu, Sichuan, China Marriott International Full timeJob SummaryWe are seeking a highly skilled and experienced Chef de Partie to join our culinary team at Marriott International. As a key member of our kitchen staff, you will be responsible for supervising and coordinating the activities of our cooks and kitchen workers.Key ResponsibilitiesSupervise and coordinate the activities of cooks and kitchen workers...
-
Revenue Management Director
5 days ago
Chengdu, Sichuan, China Marriott International Full timeJob SummaryWe are seeking a highly skilled Revenue Management Director to join our team at Marriott International. As a key member of our revenue management team, you will be responsible for driving revenue growth and maximizing profitability across our cluster of hotels.Key ResponsibilitiesRevenue Analysis and ReportingConduct in-depth analysis of revenue...
-
F&B Service Expert 餐饮服务专家-大堂吧
2 months ago
Chengdu, Sichuan, China Marriott International Full timeJob Number Job Category Food and Beverage & CulinaryLocation JW Marriott Hotel Chengdu, No 19 Dongyu Street, Chengdu, Sichuan, China VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead,...
-
GTM Strategy Optimization Lead
6 days ago
Chengdu, Sichuan, China PepsiCo Full timeOverview PepsiCo is seeking a highly motivated and analytical individual to join our dynamic Go-To-Market (GTM) team. In this role, you will play a crucial part in developing and implementing efficient GTM models that drive growth and productivity across our diverse portfolio of brands. Responsibilities Functional Responsibilities: Collaborate...
-
Global Logistics Operations Specialist
6 days ago
Chengdu, Sichuan, China Beijing Century Joyo Information Technology Co., Ltd. Chengdu Branch Full timeAbout the RoleBeijing Century Joyo Information Technology Co., Ltd. Chengdu Branch is seeking a highly motivated and experienced Global Logistics Operations Specialist to join our team. As a key member of our logistics team, you will be responsible for handling daily tasks, managing exceptions, and collaborating with service providers to solve issues.Key...