Senior Account Manager

4 weeks ago


Hangzhou, Zhejiang, China Amazon (Shanghai) International Trading Co., Ltd. [Hangzhou Branch] Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to partner with China-based NA sellers and drive their growth on Amazon NA marketplaces. The ideal candidate will have a strong background in account management, digital advertising, and client-facing roles.

Key Responsibilities
  • Work closely with NA sellers to identify opportunities and monitor their growth on Amazon NA.
  • Develop and implement strategies to drive feature adoption rates and improve customer experience.
  • Collaborate with sellers to achieve data quality standards and become an expert in using internal tools.
  • Drive business reviews with sellers and analyze sales trends to develop recommendations for growth.
  • Stay up-to-date on industry developments and competitor analysis to inform business decisions.
Requirements
  • 2+ years of sales or account management experience.
  • 2+ years of digital advertising and client-facing roles experience.
  • Experience with Excel and data analysis.
  • Strong analytical and problem-solving skills.
Preferred Qualifications
  • Experience analyzing key open issues and resolution metrics for managed accounts.
  • Relationship management experience within technology, start-ups, or SaaS platforms.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and growing company, with a focus on innovation and customer satisfaction.



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