Assistant Manager Rooms Division
4 weeks ago
About Four Seasons
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. As a member of our team, you will be part of a dynamic and diverse group of individuals who share a passion for delivering exceptional results and creating memorable experiences for our guests.
About the Role
We are seeking a highly motivated and experienced Assistant Manager to join our Rooms Division team at Four Seasons Hotel Beijing. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the hotel's rooms division, including front desk, housekeeping, and concierge services. Your primary focus will be on ensuring exceptional guest satisfaction, maintaining high standards of quality and service, and driving business growth through innovative initiatives and strategies.
Key Responsibilities
- Manage the staff at the front desk, housekeeping, and concierge departments, providing guidance and support to ensure seamless operations and exceptional guest experiences.
- Develop and implement strategies to improve guest satisfaction, loyalty, and retention, while maintaining high standards of quality and service.
- Collaborate with other departments to ensure seamless communication and coordination, driving business growth and revenue through innovative initiatives and strategies.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions to maintain high standards of quality and service.
- Develop and implement training programs to enhance the skills and knowledge of front desk, housekeeping, and concierge staff, ensuring they are equipped to deliver exceptional guest experiences.
Requirements
- College graduate or certificate in hospitality, business administration, or a related field.
- Minimum 2 years of experience in a similar role, preferably in a luxury hotel or resort environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement corrective actions.
- Proficiency in Mandarin and English, with the ability to communicate effectively with guests and colleagues.
What We Offer
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
- Various staff activities and celebrations, including birthday leave.
Schedule & Hours
- 40 working hours per week.
- Willingness to take flexible shifts arrangement based on work requirements.
Learn More
Visit us on WeChat: 北京四季HR
-
Assistant Manager
4 weeks ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're committed to delivering exceptional guest experiences through a world-class employee experience and company culture. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the Role:We're seeking a highly motivated...
-
Assistant Manager
2 weeks ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeAbout Four SeasonsAt Four Seasons Hotel Beijing, we believe in creating exceptional experiences for our guests and our team members. As an Assistant Manager in our Rooms Division, you will play a crucial role in ensuring the highest level of service and satisfaction for our guests.About the RoleThe Assistant Manager will be responsible for managing the staff...
-
Administrative Assistant
4 weeks ago
Beijing, Beijing, China Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're looking for talented individuals to join our team.About the RoleWe're seeking an Administrative Assistant to join our Food and Beverage...
-
Dining Room Manager
2 weeks ago
Beijing, Beijing, China Hyatt Corporation Full timeJob DescriptionAs a Dining Room Manager at Hyatt Corporation, you will be responsible for the overall success of the outlet, ensuring it operates in accordance with hotel standards and is individually profitable.Key Responsibilities:Lead and manage the dining room team to achieve excellent customer service and food quality.Develop and implement strategies to...
-
Dining Room Operations Manager
3 weeks ago
Beijing, Beijing, China Hyatt Corporation Full timeDining Room Operations ManagerPark Hyatt Beijing requires a seasoned professional to oversee the dining room operations, ensuring seamless service delivery and exceptional guest experiences.Key ResponsibilitiesLead a team of dining room staff to achieve high standards of service quality and efficiencyDevelop and implement strategies to drive revenue growth...
-
FIG Division Head
4 weeks ago
Beijing, Beijing, China DBS Bank Full timeJob Title: Head of FIG DivisionDBS Bank is seeking a seasoned professional to lead our Financial Institutions Group (FIG) division. As the Head of FIG Division, you will be responsible for formulating and implementing business strategies to drive growth and achieve the Bank's objectives.Key Responsibilities:Develop and execute strategies to grow client base...
-
Executive Housekeeper Assistant
4 weeks ago
Beijing, Beijing, China Marriott International Full timeJob SummaryAs a key member of the Housekeeping team, the Executive Housekeeper Assistant plays a vital role in ensuring the cleanliness and maintenance of our guest rooms, public spaces, and employee areas. This role requires a strong focus on customer satisfaction, attention to detail, and effective communication with team members.Key Responsibilities•...
-
Dining Room Operations Manager
4 weeks ago
Beijing, Beijing, China Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Dining Room Manager to join our team at Park Hyatt Beijing. As a key member of our management team, you will be responsible for ensuring the smooth operation of our dining outlets, providing exceptional service to our guests, and driving revenue growth.Key ResponsibilitiesLead a team of dining staff...
-
Hotel Operations Manager
4 weeks ago
Beijing, Beijing, China Hyatt Corporation Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Park Hyatt Beijing. The successful candidate will be responsible for ensuring the smooth and efficient operation of the Front Office Department within the Rooms Division.Key ResponsibilitiesLead and manage the Front Office Department to achieve high levels of...
-
Beijing, Beijing, China Thermo Fisher Scientific Full timeJob DescriptionWe are seeking a highly motivated and results-driven Field Service Sales, EPM professional to join our team at Thermo Fisher Scientific.Key Responsibilities:Develop and implement sales strategies to promote sales and exceed targets, focusing on the Environment & Process Division's product portfolio.Collaborate with the sales team to develop...
-
Hotel Operations Manager
2 weeks ago
Beijing, Beijing, China Hyatt Corporation Full timeJob Summary:As an Assistant Manager at Park Hyatt Beijing, you will be responsible for ensuring the smooth and efficient running of the Front Office Department within the Rooms Division. This is a challenging and rewarding role that requires a strong leader with excellent interpersonal skills and a proven track record in hotel operations.Key...
-
Executive Housekeeper Assistant
4 weeks ago
Beijing, Beijing, China Marriott International Full timeJob SummaryThe Executive Housekeeper Assistant is responsible for assisting in the oversight of daily shift operations of Housekeeping, Recreation/Health Club, and Laundry. This role works with employees to ensure property guestrooms, public space, and employee areas are clean and well-maintained. The Executive Housekeeper Assistant completes inspections and...
-
Beijing, Beijing, China Thermo Fisher Scientific Full timeAt Thermo Fisher Scientific, we are seeking a Sales Excellence Specialist to join our team. This is an exciting opportunity to promote sales growth and exceed targets in the Environment & Process Division's product portfolio.About the RoleWe are looking for a skilled sales professional with a passion for delivering results-driven solutions. As a Sales...
-
Administrative Assistant
1 month ago
Beijing, Beijing, China Valmet Full timeJob Title: AssistantValmet is seeking a highly organized and detail-oriented Assistant to join our team. As an Assistant, you will provide administrative support to our office, ensuring the smooth operation of our daily activities.Key Responsibilities:Communication and Coordination: Handle phone calls, transfer calls to the appropriate sales team members,...
-
Front Office Supervisor
2 months ago
Beijing, Beijing, China Hyatt Corporation Full timeAssistant Front Office Manager Overview The role of the Assistant Front Office Manager is pivotal in ensuring the seamless operation of the Front Office Department within the Rooms Division. Key Responsibilities Ensure the Front Office operates efficiently and effectively. Demonstrate strong leadership and interpersonal skills to foster a...
-
Operations Assistant
5 hours ago
Beijing, Beijing, China Valmet Full timeAbout the RoleWe are seeking a highly skilled and organized Operations Assistant to join our team at Valmet. As an integral part of our office support, you will play a vital role in ensuring the smooth day-to-day operations of our facility.Job ResponsibilitiesAdministrative Support: Provide exceptional administrative support to our team members, including...
-
Elementary School Physical Education Assistant
2 months ago
Beijing, Beijing, China International School of Beijing Full timeJob SummaryWe are seeking a highly motivated and organized Physical Education Teaching Assistant to join our Elementary School team at the International School of Beijing. The successful candidate will provide support to our Physical Education teachers in achieving student learning objectives and promoting student success.Key ResponsibilitiesMaintain and...
-
Cluster Revenue Management Analyst
4 weeks ago
Beijing, Beijing, China Marriott International Full timeJob SummaryWe are seeking a highly skilled Cluster Revenue Management Analyst to join our team at Marriott International. As a key member of our revenue management team, you will be responsible for maximizing cluster rooms revenue and maintaining accuracy of information.Key ResponsibilitiesAssist in the management of rooms inventory to optimize revenue and...
-
Operations Manager
5 hours ago
Beijing, Beijing, China Hyatt Corporation Full timeAbout the Role We are seeking an experienced Operations Manager to join our Front Office team at Park Hyatt Beijing.Job SummaryThe Operations Manager will be responsible for ensuring the smooth and efficient running of the Front Office Department within the Rooms Division.ResponsibilitiesTo lead and manage a high-performing Front Office team to deliver...
-
Revenue Management Expert for Beijing Cluster
5 hours ago
Beijing, Beijing, China Marriott International Full timeJob OverviewThe Revenue Management Analyst will play a crucial role in maximizing revenue for the Beijing Cluster. The ideal candidate will have at least 1 year of related work experience and a strong understanding of revenue management principles.Key ResponsibilitiesAssist in the management of rooms inventory to maximize cluster rooms revenue, as well as...